The UPS Store

4.3
347 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4526 in Lenoir City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
915 US 321, Lenoir City, TN
37771, United States

Hours

Reviews

4.3
347 reviews
5 stars
282
4 stars
6
3 stars
5
2 stars
4
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and efficient, with particular commendation for manager Carlos.

Staff Performance

While many reviews highlighted excellent service from staff like Carlos, some customers reported negative experiences with individual employees, particularly Jennifer.

Efficiency

Customers noted that despite the store being busy, the staff managed to keep the lines moving quickly and efficiently.

Convenience

The location is appreciated for its accessibility and convenience, especially for Amazon returns.
  • LE
    Laura Elmore
    Dec 25, 2025
    5.0
    Quick and friendly
  • TF
    Tim Froehlich
    Dec 23, 2025
    5.0
    The staff are very helpful and cautious. This is my go to store for shipping packages.
  • DC
    Diana Landenberg (Chanon)
    Dec 10, 2025
    5.0
    Everyone working there was being very polite and friendly even though I'm sure their job is stressful this time of year.
  • CT
    Cora Gail Thomas
    Nov 25, 2025
    5.0
    Carlos, the store manager, provides top notch customer service every time I’ve been in. So glad to have this location close to my home but would travel to it from Knoxville if I had to.
  • LR
    Little Miss Fancy Plants and Tea Kelley Rial
    Nov 12, 2025
    5.0
    Carlos was amazing!! while I was there he got a phone call from a husband who was extremely angry about what happened when his wife was in the store. The husband was very loud and I could hear him. Carlos not once raised his voice to the man and nicely got off the phone with him. He did not let that man affect him and him taking care of other customers. That takes a lot of self-control for any human!! I personally had a lot of returns and Carlos not only made me feel like I was the most important person in his store. He reassured me that taking care of me was very important to him. He is an amazing worker and speaking from someone who owns her own business. If I had employees,I would hire him in a heartbeat!!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store in Lenoir City?

The UPS Store in Lenoir City offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and small business services.