Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 226 E Gay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Miss Angie is so helpful and kind - I cannot thank her enough for all the help she provided me!
AR
Angela Raney
Oct 16, 2025
5.0
I just wanted to give a big thank you to Jessica, for always going above and beyond! She is so friendly, dependable, and genuinely helpful. Yesterday she took the time to help me bring in several heavy packages, and I really appreciated her kindness and positive attitude. It’s not every day you meet someone who truly cares about their job and the people they serve. Thank you, Jessica, for your amazing service and for going the extra mile! I hope she gets our route permanently! I believe she was just subbing this week.
TW
Tia Wright
Sep 15, 2025
1.0
WORST mailman on our route comes from this post office. His name is Wade and he delivers off Cainsville Pike, 37090. We have had SO many issues with him delivering our packages and have complained about him numerous times. Of course, he is never reprimanded because he just keeps on doing what he does. When he decides he doesn’t want to deliver something to us, he just marks it as “undeliverable” and we have to physically go down to the post office which is very inconvenient for us. Sometimes it’s early in the morning, so you know he hasn’t even attempted to deliver it. This is unacceptable. He is extremely rude if you speak to him also.
JT
Jacki Thrapp
Aug 25, 2025
1.0
I will never understand why this post office is so slow. I've been here over a dozen times and the wait is always 30 minutes or longer. I'm in line now, there are 18 people in front of me. It's so long that it's out the door. There are serious time management issues here. I went to the Mt. Juliet Post Office a few weeks ago and told them about this place, they said they heard "horror stories" about it and have no idea why this place has so many problems. I don't even come during off hours. The attendants clearly don't care how long we spend in line.
EDITED: The employee who helped me gave himself a positive customer review on my payment pad without my consent. Are you kidding? I waited for 30 minutes and this slow, entitled man has the audacity to press that I liked his customer service (some green smiley face button) … Which I didn't… And then he also pressed "print receipt" opposed to me wanting an email. It's no wonder that nothing is being done to change this place… Workers are giving themself positive reviews that they didn't earn.
RC
Rose Chaffin
Jun 19, 2025
1.0
disappointed as i went in today to check my step dads P.o. box and it was locked and the key wouldn’t unlock it. We pay the every 6 months and on time. I have receipts to back the payments up. I’m not a happy camper. no explanation as to why/what the problem is!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 226 E Gay St, Lebanon, TN?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport processing and photos, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, you can submit first-time passport applications here. Most locations, including this one, also offer passport photo services.
Do I need an appointment for passport services at this location?
An appointment is generally required for passport services and photos, which can be scheduled online. Limited walk-in hours for passports may be available at select times.
What are the operating hours of the Postal Service office at 226 E Gay St?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
How do I rent a PO Box at this Post Office?
PO Boxes can be reserved online through the USPS website and then accessed in person. Bring two valid IDs and complete the application if applying onsite.
Can I access PO Boxes after normal business hours at the Lebanon Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this specific Post Office for details.
What nearby government offices are close to the United States Postal Service in Lebanon, TN?
Nearby governmental offices include the Wilson County Clerk, Wilson County Mayor, Wilson County Election Commission, and Wilson County Courthouse Annex, useful for accessing local public services after visiting the Post Office.
Are there any local businesses near the Post Office where I can shop or eat?
Yes, nearby places include Shop Wilson Living for clothing and department store needs, Sunshine Flowers and Gifts for gifts, and Town Square Pizza for dining after your visit.
What public services are located near the Post Office that might be helpful for residents?
Nearby public services include the Wilson County Veteran's Service Office, Wilson County Archives, and the 15th Judicial District Child Advocacy Center, which offer various community and government assistance programs.
How can customers use nearby transportation or landmarks to locate the Lebanon Post Office?
Landmarks like the Wilson County Courthouse and the Wilson County Clerk's office near 226 E Gay St help customers easily identify the Post Office location within downtown Lebanon.