Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3437 in Lebanon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
237 reviews
5 stars
182
4 stars
8
3 stars
4
2 stars
10
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude or unprofessional.
Efficiency
Many customers noted the store's efficiency in handling transactions and processing returns, often highlighting quick service.
Employee Training
Concerns were raised about the lack of proper training for younger employees, leading to poor customer interactions.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, particularly regarding packaging and notary services, with some feeling overcharged.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with specific staff members who went above and beyond.
- TTTLS TN1 day ago4.0Be extremely vigilant about double checking the shipping address when they ask you to verify that it's correct. The kid who was handling my transaction transposed numbers on the zip and I didn't catch it, which caused my package to be undeliverable. My grandson did not receive his birthday gift and the $60 it cost to ship was wasted. I visit this store fairly often and there are never any adult employees around. The entire staff seems to be made up of teenaged boys. They're much busier horsing around, texting and chatting with each other than they are working. I think it's great to give young people a chance to have a job, learn responsibility and earn money while doing it however, there needs to be adult, managerial supervision.
- AAAndee AnthonyJan 5, 20265.0Thank you for your kindness and patience.
- JJJamesDec 11, 20254.0Easy returns for amazon even when busy. Notary won't do marriage documents tho, kinda weird to choose not to.
- NVNycole VaughnDec 6, 20252.0I don’t normally leave any bad reviews or negative reviews. However, I have went in the store a few times recently and I have not had a good experience. There are a lot of younger teenage kids which is perfectly fine, but can we please teach them the proper way to deal with people in customer service? I stood in the line for a moment waiting to mail packages. When one of the girls is free, or appears to be she just looks at me as if I’m supposed to know that her looking at me means that she is ready to take care of me. I try to be patient and wait for the person to let me know that they are ready for me by simply saying, I can take care of you right here, next customer, anything don’t just look at me and not speak. I proceeded to the counter where I had three packages. The girl taking care of me never said one word to me instead, she carried on a conversation the entire time with her coworker over things that were not work related. The one thing that she did finally say to me was do you want a receipt? I politely said yes and that was it. No thank you, Have a good day nothing and continued to talk to her coworker, as if I was not even there. The extent of her communication in a customer service job was nothing more than “do you want a receipt”? If this is your store, please teach your young employees customer service proper customer service. This is not the first time this has occurred always with the younger kids and it’s just because they are not taught or made to Be professional courteous in their customer service job.
- PCPatricia CarvalhoNov 20, 20255.0Sitting in here while it rains to go in and get a notary done and two of the girls working held their own jacket over an elderly woman and walked with her to her car to make sure she didn’t get soaked. Wish I had recorded it and put it on social media for them to get the awareness they deserve for this amazing kind act. They deserve an award and a raise UPS
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Lebanon?
The UPS Store in Lebanon is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM.
What services does The UPS Store #3437 offer?
They provide shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
Does The UPS Store in Lebanon offer notary and shredding services?
Yes, they offer professional notary and document shredding services to customers.
Which payment methods are accepted at The UPS Store #3437?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #3437 open on holidays?
The store closes on some holidays such as November 27, December 25, December 31, January 1, and January 19, but operates with regular hours on others like November 11 and 28.
Can I rent a mailbox at The UPS Store in Lebanon?
Yes, The UPS Store offers mailbox rental services for mail and package receiving.
Where is The UPS Store #3437 located in Lebanon?
It is located at 102 Hartman Dr, Ste G, Lebanon, TN 37087, USA.
What nearby places can I visit before or after my visit to The UPS Store?
Nearby you can visit Lebanon Dental for healthcare needs, Watson’s Barber Shop for grooming, and Donut Time if you want a snack or coffee.
Are there any nearby beauty or spa salons close to The UPS Store?
Yes, Lucky Nails and Mimi Nail Spa are nearby, offering nail and beauty services you might enjoy before or after your visit.
How can I get assistance with shipping or moving supplies in the Lebanon area?
The UPS Store provides office and mailing supplies like moving boxes and stamps, and nearby you'll find services like Shred Nations for shredding and Bargain Hunt for discount shopping.