Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5309 Murfreesboro Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
167 reviews
5 stars
30
4 stars
4
3 stars
4
2 stars
4
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking basic courtesy.
Staffing Issues
Many customers reported that the location is frequently understaffed, leading to long wait times and inconsistent service hours.
Operational Problems
Customers expressed frustration over the post office's inconsistent hours, including early closures and failure to open on time.
Package Handling
There are multiple complaints regarding lost or misdelivered packages, indicating a lack of care in handling mail.
Overall Experience
The majority of reviews reflect a negative overall experience, with many customers advising others to avoid this location.
- CCchris carterNov 11, 20251.0This place closes at 4:30. I got here at 4:10 and the doors were locked. When i pulled in i seen about 3-4 cars drive out extremely fast. This is unacceptable, if you close at 4:30 , the doors should not be locked until then.
- EMEvan MoushonOct 28, 20251.0This location is constantly understaffed and slow. Lines are frequently 30+ minutes. By far the worst USPS location I think I've ever been to.
- ABaliah billingsleySep 26, 20252.0Absolutely no customer service skills. They just stand there and look at you
- KAKaila ArdrySep 26, 20251.0This is definitely ZERO stars! I totally understand people have bad days. I have my share of days that I don't want to talk or deal with people. This place shouldn't have the office opened. There are 2 ladies that are always so rude to everyone!!! There was a very tall man that was always so pleasant. He was the only reason I ever used that location. I really wish USPS would fix this place. If the women don't want to deal with customers, get rid of them.
- JXjoyous xayavongAug 16, 20251.0You can deliver my mail but not my package??? I’ve had 3 lost packages by the way this is insane. Do better because we need it asap.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5309 Murfreesboro Rd offer?
You can send mail and ship packages, purchase money orders, access Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo upon appointment.
Do I need an appointment to use passport services at this location?
Most passport services require an appointment scheduled via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for this Post Office on weekdays?
This location is open Monday through Friday from 8:30 AM to 4:30 PM.
Is the Post Office open on Saturdays and Sundays?
The Post Office is open on Saturdays from 9:00 AM to 11:00 AM and closed on Sundays.
Can I get a PO Box at this location and how do I apply?
Yes, you can apply for a PO Box online or in person; bring two valid IDs and your completed application if applying at the Post Office.
Are PO Box lobby areas accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary, so check with this Post Office for specifics.
Which nearby food options can I visit before or after my visit to the Post Office?
Nearby dining options include Marco’s Pizza for Italian and fast food, Chipotle Mexican Grill for Mexican cuisine, and Dunkin’ for coffee and donuts.
Are there any nearby childcare or preschool services near the Post Office?
Yes, Little Journey Preschool, Aunty K's Childcare, and Tiny Town Child Care are nearby if you need childcare services.
What other nearby services might be useful to visitors of the Post Office?
Nearby you can find Strut Couture Boutique for clothing, Regal Mobile Certified Services for notary needs, and Lignum Dental for dental services.