Brand Certified
United States Postal Service
2.2(248 reviews)
Certified by United States Postal Service • Apr 26, 2026
Business Details
9039 Cross Park Dr, Knoxville, TN
37923, United States
Certified by United States Postal Service • Apr 26, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 26, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 26, 2026
About
Certified by United States Postal Service • Apr 26, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9039 Cross Park Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 26, 2026
Hours
Certified by United States Postal Service • Apr 26, 2026
Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday9:00 AM - 3:00 PM
SundayClosed
Reviews
2.2
248 reviews
5 stars
55
4 stars
14
3 stars
8
2 stars
18
1 star
153
- GDGail Davis2 days ago4.0Very courteous man assisted me
- EBEden ButlerApr 15, 20261.0Do not recommend using this post office if you ship packages priority mail. They never scan it in which has caused me numerous issues with packages being missing or not knowing where they are. I’ve taken my business to a different location after this happening three times.
- SSSteve SmithApr 11, 20261.0The ladies are decent, but the two bearded young men are absolute jerks. They shouldn't be working in a public facing job at all. Every time they act like bris at a frat house and try to challenge customers. Other reviews say the same. Unbelievable.
- LBLinda BondsMar 17, 20265.0Staff always helpful and kind.
- EMEvelyn MinorMar 13, 20261.0This is the worst customer service line, no one ever picks up the line to answer the call
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 9039 Cross Park Dr?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo. Please complete and print your application form before applying.
Do I need an appointment for passport services?
Most Post Offices offering passport services require you to schedule an appointment online. Limited walk-in passport hours are available at select locations.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location and how do I reserve one?
Yes, you can reserve a PO Box online at the USPS website and then complete the setup in person at the Post Office.
What are the operating hours of the United States Postal Service at 9039 Cross Park Dr?
The Post Office is open Monday to Friday from 8:00 AM to 6:30 PM and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so it's best to check for specific lobby hours.
What nearby places can I visit before or after my trip to the Post Office?
You can visit Cedar Bluff Post Office, Cedar Bluff Branch Library for professional services, or enjoy a meal at nearby Zaxby's fast food restaurant.
Are there any nearby health and medical services near the Post Office?
Yes, nearby you can find the Pat Summitt Foundation, ABA Interventions Knoxville, and Knoxville Pediatric Associates for various health and community services.
What nearby businesses could assist with professional or counseling services?
Nearby professional services include Niad.net for event photography and business advertising, The Consulting Detective for investigations, and Sidekick Therapy Partners for speech and physical therapy.
Brand Certified Facts from United States Postal Service
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Certified April 26, 2026Yext Knowledge Graph
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