Brand Certified
United States Postal Service
2.7(66 reviews)
Certified by United States Postal Service • Apr 26, 2026
Business Details
501 W Main St, Knoxville, TN
37902, United States
Certified by United States Postal Service • Apr 26, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 26, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 26, 2026
About
Certified by United States Postal Service • Apr 26, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 501 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 26, 2026
Hours
Certified by United States Postal Service • Apr 26, 2026
Monday7:30 AM - 5:00 PM
Tuesday7:30 AM - 5:00 PM
Wednesday7:30 AM - 5:00 PM
Thursday7:30 AM - 5:00 PM
Friday7:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
2.7
66 reviews
5 stars
20
4 stars
7
3 stars
4
2 stars
3
1 star
32
- BSBetsy ShokrallaMar 11, 20261.0they just do not answer their phone so unhelpful
- ODOrhan DoganJan 15, 20265.0The staff is so kind and helpful! Thank you for the perfect service!
- CCCynthia CooperJul 29, 20211.0If this is main office of where packages are coming in, you don't need to be throwing people's packages around to other post offices. Our packages coming from NJ, & came to Knox, & you sent them to Nashville. One of them is there now in Knox & I've been stranded for 3 weeks needing that car part & you send it all over country. I live in Sweetwater, not Nashville TN. I am very disappointed & you're wasting gas & extra pay, plus time by doing that ignorance. Those Should have went to Nashville TN first & then to Knox, & then to Sweetwater. People need their packages & not wait on grandma's or grandpa's.
- TAtara atkinsDec 22, 20201.0Im sorry but the postal service is a big disappointment. I paid for 3 day shipping back in November to send an item to Ohio from Tennessee. It went out west and then back, then to Ohio. Took 12 days. SMH. Now I have a package that contains Christmas presents sitting at the Knoxville location for 4 days now. I called and all they could say was they are backed up and working as fast as they can. Heck I can go pick it up faster than they can deliver it, but I bet they cant find it and that is why its not being delivered.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Knoxville?
The United States Postal Service is located at 501 W Main St, Knoxville, TN 37902.
What are the operating hours for the USPS at 501 W Main St?
The USPS is open Monday through Friday from 7:30 AM to 5:00 PM and closed on weekends.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, you generally need to schedule an appointment online for passport services, although limited walk-in hours may be available at select locations.
How much does a passport photo cost at this USPS location?
A passport photo at USPS costs $15.
Can I rent a PO Box at the USPS on 501 W Main St?
Yes, you can apply for a PO Box online or in person at this Post Office by bringing two valid IDs and a completed application.
What nearby places can I visit around the USPS on 501 W Main St?
Nearby you can find legal services like The Lanzon Firm Knoxville Criminal Defense Lawyer and Tennessee Court of Appeals, as well as wellness centers like NAD IV Therapy Clinic.
Is there a convenient train station near the USPS location?
Yes, Gulf & Ohio Railways is a nearby train station offering rail travel and freight services.
Are there places to eat near the USPS at 501 W Main St?
Yes, Duncan Cafe, a cafe and coffee shop, is nearby, great for grabbing a bite before or after your visit.
Can I access my PO Box on weekends or after hours at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but weekend access may vary. Please check with this location for specific lobby hours.
Brand Certified Facts from United States Postal Service
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Certified April 26, 2026Yext Knowledge Graph
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