United States Postal Service

2.5
117 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2600 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2600 N Broadway St, Knoxville, TN
37917, United States

Hours

Reviews

2.5
117 reviews
5 stars
35
4 stars
7
3 stars
5
2 stars
6
1 star
64
  • JM
    Jim Miller
    5 days ago
    5.0
    Jeremy the postal rep at the counter was super helpful very friendly and help me out when I was in a bind. My grandfather was a postmaster in Minnesota for 45 years and would have been proud of Jeremy
  • NC
    Naomi Conley
    Jul 15, 2025
    1.0
    I have had multiple deliveries that continuously get delivered to the wrong address, even though I live a mile and a half from the post office, and it takes forever to get someone on the phone to correct the issue.
  • LL
    Lisa
    Jul 8, 2025
    1.0
    Doors were locked before 5 pm and as someone who works business hours makes it extremely difficult to pick up packages that they won’t deliver to my address. And don’t bother using the barcode on the package slip because it won’t let you reschedule a delivery.
  • TS
    Timothy Spence
    Jun 25, 2025
    4.0
    I've had a great experience at this USPS location so far. The staff is very friendly and helpful, and both times I visited, I was in and out with no wait—can’t ask for much better than that! The only downside is the parking lot, which could use a little improvement. It’s not a dealbreaker, but some maintenance would definitely make the overall experience smoother.
  • VS
    Vicente Sixto
    Nov 9, 2023
    5.0
    A lot of negative reviews on here about the drivers and not the workers who work in the building. Danny helped me out today and was extremely helpful and professional. He waited for a bit while I got the apartment number I forgot to put on my mail after he pointed out I may have missed it. I apologized but he said it was OK and he just wanted to make sure my mail was delivered and not sent back. Even when I went back in to get his name for this review the customers he helped left with a smile. Again thank you and will make this my go to mailing location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.