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United States Postal Service

2.6
(118 reviews)

Business Details

2600 N Broadway St, Knoxville, TN
37917, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2600 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2600 N Broadway St, Knoxville, TN
37917, United States

Hours

Reviews

2.6
118 reviews
5 stars
38
4 stars
7
3 stars
5
2 stars
6
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the friendly and helpful nature of certain staff members, particularly highlighting individuals like Jeremy and Knox.

Delivery Issues

Numerous complaints were made regarding packages being misdelivered, marked as delivered when they were not, or not delivered at all.

Customer Service

Several reviews pointed out instances of rude or unprofessional behavior from staff, particularly at the counter, leading to negative customer experiences.

Operational Hours

Customers expressed frustration over inconsistent operational hours, including early closures and locked doors before posted closing times.

Overall Experience

While some customers had positive experiences, a significant number reported ongoing issues with mail delivery and staff interactions, indicating a need for improvement.
  • AH
    A Hanna
    5 days ago
    5.0
    They did a good job making it smell nice recently.
  • MM
    Mia
    Feb 24, 2026
    5.0
    i've only been here a couple times and i know nothing about the mail or postal service or stamps or anything. but everytime i come in they are so helpful and friendly and let me know exactly what to do! always such a pleasant experience :)
  • GP
    Glen Pritchett
    Jan 18, 2026
    1.0
    Your package delivery guy is a Joke. Worse than FedEx. Throw my package over the gate in my yard. Second time this has happened. I have a gate. Walk in and set it on the damn porch. Don't be So Lazy.
  • JO
    Joanie Oakes
    Jan 13, 2026
    5.0
    I always get in and out fast and they are really nice and friendly 😁
  • KH
    Kelly Hemingway
    Jan 13, 2026
    5.0
    Jeremy is awesome!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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