United States Postal Service

2.5
117 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2600 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2600 N Broadway St, Knoxville, TN
37917, United States

Hours

Reviews

2.5
117 reviews
5 stars
35
4 stars
7
3 stars
5
2 stars
6
1 star
64
  • JM
    Jim Miller
    Nov 19, 2025
    5.0
    Jeremy the postal rep at the counter was super helpful very friendly and help me out when I was in a bind. My grandfather was a postmaster in Minnesota for 45 years and would have been proud of Jeremy
  • ZN
    Zach Nees
    Sep 19, 2024
    5.0
    George was able to help me figure out my packages that were lost during a move. He's great, kind and informed.
  • DJ
    Donald Burkett Jr
    Nov 23, 2022
    1.0
    I understand locking the doors to the P.O. boxes because of the homeless, but it isn't fair for those of us working till 5pm. Maybe the post office should move the boxes outdoors like apartment complexes have.....
  • JV
    Jocelyn Vitale
    Jun 8, 2021
    5.0
    The guy that worked the front desk this morning was so nice and made things easy and pleasant. Best experience at a post office since I've been alive, Lol. Sad but true.
  • HJ
    Heilika Jordan
    Jan 14, 2018
    1.0
    I tried to cash a postal money order made out to me for $400. I said I would buy 2 $100 money orders so the clerk would only have to give me $200 in change if he didn't have enough money in his drawer. He lied to me and said he'd first have to cash the $400 mo and he didn't have that much cash on hand. I found out later this wasn't true.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.