United States Postal Service

3.2
92 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11409 Municipal Center Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11409 Municipal Center Dr, Knoxville, TN
37922, United States

Hours

Reviews

3.2
92 reviews
5 stars
44
4 stars
5
3 stars
4
2 stars
5
1 star
34
  • SZ
    Steph Kay Zemel
    Dec 31, 2025
    5.0
    Fastest post office I know of
  • AK
    Alexey Kox
    Dec 15, 2025
    5.0
    Best Post Office in Knoxville. Friendly hard working staff, great atmosphere of hospitality and professionalism
  • TT
    TennesseeGuy05
    Dec 15, 2025
    5.0
    I really like this USPS location, though it can be very busy. The staff are really friendly and very helpful! They have went out of their way to help me before. They are what makes this location so great, even if you have to wait in line for a bit.
  • JS
    Janiece Stevens
    Dec 3, 2025
    5.0
    I've been dropping off my Etsy order packages here for over 2 years now and I've had little to no issues. The only time I've had an issue with a package that had gone missing, they were able to provide me with some good information and got me taken care of in a timely manner!
  • KB
    Katelin Brock
    Nov 20, 2025
    5.0
    I goofed and dropped off a UPS package here at USPS. By the time I realized, the package had already updated to "In Transit" with UPS and will still arrive before my friend's birthday!! Thank you to whomever got this package safely to UPS-- you guys rock!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.