Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11409 Municipal Center Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Best Post Office in Knoxville. Friendly hard working staff, great atmosphere of hospitality and professionalism
TT
TennesseeGuy05
Dec 15, 2025
5.0
I really like this USPS location, though it can be very busy. The staff are really friendly and very helpful! They have went out of their way to help me before. They are what makes this location so great, even if you have to wait in line for a bit.
JS
Janiece Stevens
Dec 3, 2025
5.0
I've been dropping off my Etsy order packages here for over 2 years now and I've had little to no issues. The only time I've had an issue with a package that had gone missing, they were able to provide me with some good information and got me taken care of in a timely manner!
KB
Katelin Brock
Nov 20, 2025
5.0
I goofed and dropped off a UPS package here at USPS. By the time I realized, the package had already updated to "In Transit" with UPS and will still arrive before my friend's birthday!! Thank you to whomever got this package safely to UPS-- you guys rock!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 11409 Municipal Center Dr?
You can send mail and ship packages, get money orders, use Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment to use passport services here?
Yes, most passport services require scheduling an appointment online, though some walk-in hours are available at select locations.
What are the business hours of this Post Office?
Monday to Friday: 8:00 AM to 6:00 PM, Saturday: 9:00 AM to 2:00 PM, Sunday: Closed.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online securely at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is 24/7 access available for PO Boxes in this facility?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for specifics.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo is $15.
Are there other post office locations nearby?
Yes, nearby you will find another USPS location named US Post Office and a Post Office which also serves as a central government office.
What nearby services can I visit alongside the Post Office?
You can visit Provident Development for roofing and real estate services, or Farragut Men’s Barber Shop for a haircut, both close to the Post Office.
Are there health-related facilities near the Post Office?
Yes, nearby are Farragut Pharmacy for medical supplies and allergies, Farragut Chiropractic Center for holistic care, and Knox Massage and Wellness spa services.