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United States Postal Service

3.2
(94 reviews)

Business Details

11409 Municipal Center Dr, Knoxville, TN
37922, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11409 Municipal Center Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11409 Municipal Center Dr, Knoxville, TN
37922, United States

Hours

Reviews

3.2
94 reviews
5 stars
44
4 stars
5
3 stars
4
2 stars
5
1 star
36
  • BM
    Brenda Macdonald
    Feb 23, 2026
    1.0
    I paid $33.25 for over night delivery. After many phone calls it was 2 weeks late. I asked for a refund of my money and was denied. I got ripped off! A terrible system and poor customer service.
  • LL
    lynnski
    Jan 30, 2026
    1.0
    Another week, another 2 reports of mail theft reported in our local newspaper from the drive-thru usps mailbox in front of the Farragut post office. This has been an ongoing problem for at least 6 months bc it happened to me in July. We have traffic cameras for enforcement & identification of traffic violators but a FEDERAL office seemingly has done nothing to surveil an official mailbox on their property after countless reports of theft??!! At the minimum, you'd think they'd at least empty those mailboxes at the end of the day. Do yourself a favor and walk into the building and use a mailbox inside bc a drive by mailbox isnt convenient when the chances of that mail being stolen seem pretty high.
  • SZ
    Steph Kay Zemel
    Dec 31, 2025
    5.0
    Fastest post office I know of
  • AK
    Alexey Kox
    Dec 15, 2025
    5.0
    Best Post Office in Knoxville. Friendly hard working staff, great atmosphere of hospitality and professionalism
  • TT
    TennesseeGuy05
    Dec 15, 2025
    5.0
    I really like this USPS location, though it can be very busy. The staff are really friendly and very helpful! They have went out of their way to help me before. They are what makes this location so great, even if you have to wait in line for a bit.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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