United States Postal Service

2.5
207 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1237 E Weisgarber Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1237 E Weisgarber Rd, Knoxville, TN
37950, United States

Hours

Reviews

2.5
207 reviews
5 stars
66
4 stars
12
3 stars
4
2 stars
8
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly towards truck drivers.

Delivery Issues

Numerous complaints about packages being delayed, misrouted, or lost, with significant wait times for deliveries.

Passport Services

Positive feedback on passport services, with staff being described as helpful and courteous.

Facility Management

Criticism of poor organization and management at the facility, leading to long wait times and inefficiencies.

Communication Problems

Customers expressed frustration over lack of communication and difficulty reaching staff for assistance.
  • RG
    Rafael Gavidia
    Nov 7, 2025
    5.0
    Excelente para descargar , amables , rápidos , baños , éxito truckers
  • BR
    Beatriz Rivera ramirez
    Oct 27, 2025
    5.0
    I posted where entrance is for trucks , an where to check in , Quick unload , Easy back yes
  • JM
    Jed McKeehan
    Oct 14, 2025
    5.0
    One time I showed up here to get my passport stuff done without an appointment which apparently is a big no-no. The employee took pity on me and worked me in. I was incredibly appreciative.
  • BP
    Brianna Purdy
    Oct 8, 2025
    5.0
    I just needed to praise the gentleman at the passport counter on 10-08-25. He was so incredibly helpful, sweet, and funny. He is fantastic at what he does! Thank you!!
  • VK
    van kung
    Oct 1, 2025
    3.0
    Strict appointment. Second shift starts at 1:30 pm. My appointment is 2:30 pm. They told me to back at dock 14 at 3pm. Allow to wait in the yard.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.