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United States Postal Service

2.5
(215 reviews)

Business Details

1237 E Weisgarber Rd, Knoxville, TN
37950, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1237 E Weisgarber Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1237 E Weisgarber Rd, Knoxville, TN
37950, United States

Hours

Reviews

2.5
215 reviews
5 stars
69
4 stars
13
3 stars
4
2 stars
8
1 star
121

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted issues with staff being rude and disrespectful, particularly towards drivers.

Service Delays

Many customers reported significant delays in package processing and delivery, with some packages sitting for extended periods without updates.

Customer Service

Several customers expressed frustration with the lack of effective customer service, including difficulty reaching staff and unhelpful responses.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, particularly in passport services.
  • JC
    Josh Chambers
    5 days ago
    1.0
    2nd time ive had a firearm come up missing at this location. This one is well over 2k value and I needed it for a course I have to take tomorrow for work. I will be notifying the postal inspectors.
  • IM
    Iqbal Mutawakel
    Jan 26, 2026
    1.0
    One of the lady in entrance is very disrespectful for Driver. I hope she change his manner.
  • SB
    Samantha Brooks
    Jan 24, 2026
    5.0
    Cinnamon was amazing! He went above and beyond with very friendly, attentive service.
  • KK
    KM3
    Jan 22, 2026
    1.0
    The absolute worst location!!! It will usually be slow, but the employees are still hateful & act like youre ruining their day.
  • RM
    Rose McCoyie
    Jan 11, 2026
    1.0
    I am not entirely sure why this country has the postal office anymore. I have to go the Post Office anytime I need my mail because they will not deliver to residents in my community. The government should privatize these services and save taxpayers billions of dollars per year. If the services being paid for are not actually rendered, why continue to waste money with the postal services? This is ridiculous!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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