United States Postal Service

2.5
210 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1237 E Weisgarber Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1237 E Weisgarber Rd, Knoxville, TN
37950, United States

Hours

Reviews

2.5
210 reviews
5 stars
67
4 stars
13
3 stars
4
2 stars
8
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Delivery Issues

Numerous reviews highlight significant delays and mismanagement in package deliveries, with packages often being sent to incorrect locations or remaining in transit for extended periods.

Facility Conditions

Several customers reported poor conditions and inefficiencies at the facility, including long wait times for truck drivers and disorganized operations.

Passport Services

The passport service received positive remarks, with customers appreciating the efficiency and helpfulness of staff during the application process.
  • RM
    Rose McCoyie
    1 day ago
    1.0
    I am not entirely sure why this country has the postal office anymore. I have to go the Post Office anytime I need my mail because they will not deliver to residents in my community. The government should privatize these services and save taxpayers billions of dollars per year. If the services being paid for are not actually rendered, why continue to waste money with the postal services? This is ridiculous!
  • JR
    Jack Rice
    Nov 28, 2025
    5.0
    I know it’s the Holiday season and definitely can imagine how crazy it gets back there. I’d like to write a glowing review of how fast, professional, and understanding miss Tiffany Weddle was with helping me acquire a time sensitive package that if I had not went to see her I would have not received it until 3 more days, which would have made me have to go to the hospital. Tiffany may not know it but she saved my life by going above and beyond and I can’t thank Her, and your branch enough. If it was a post office in the northeast, they would’ve promptly pointed me to the exit door with my request. Thank you for having a heart; and some southern hospitality. Hoping you all have a good holiday. You deserve it.
  • RG
    Rafael Gavidia
    Nov 7, 2025
    5.0
    Excelente para descargar , amables , rápidos , baños , éxito truckers
  • BR
    Beatriz Rivera ramirez
    Oct 27, 2025
    5.0
    I posted where entrance is for trucks , an where to check in , Quick unload , Easy back yes
  • JM
    Jed McKeehan
    Oct 14, 2025
    5.0
    One time I showed up here to get my passport stuff done without an appointment which apparently is a big no-no. The employee took pity on me and worked me in. I was incredibly appreciative.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.