United States Postal Service

3.2
56 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4434 Sutherland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4434 Sutherland Ave, Knoxville, TN
37919, United States

Hours

Reviews

3.2
56 reviews
5 stars
24
4 stars
8
3 stars
1
2 stars
2
1 star
21
  • VV
    V
    Sep 27, 2022
    1.0
    I have never had issues with this office before. I had the nicest lady checking me out and helping me with all of my questions however today I was met with the rudest clerk. I was mailing a letter— with the words DO NOT BEND on both sides. The second I handed it to her she had bent it in multiple ways. When I was asking questions about international shipping she made me feel stupid and degraded me. In addition, I just needed regular stamps because I ran out and she gave so much attitude believing it was for something else when I just wanted another pack of stamps. If I’m ever coming back I will make sure I do NOT get this clerk. I believe her name started with an M. I will forever love Karen, which despite her name (as ppl associate it with rude people), is one of the nicest people I have met there
  • JD
    J D
    Dec 26, 2019
    5.0
    Great PO. I'm at this location almost daily. Service is always prompt, professional and served with a great attitude. Even when lines are long at the holidays, I've never seen the staff be anything but great.
  • AT
    Ashley Thompson
    Dec 13, 2017
    1.0
    Been going there for years and out of my way because they have always been so great. Today I recognized no one and was treated very rudely after needing a money order and when they were out of them was treated like I was stupid by who I’m assuming is some type of floor manager.
  • JC
    Jon Coffee
    Jul 30, 2016
    5.0
    Staff is always friendly here. They are a bit short-staffed at times but that's OK.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.