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United States Postal Service

2.7
(85 reviews)

Business Details

5727 Clinton Hwy, Knoxville, TN
37912, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5727 Clinton Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5727 Clinton Hwy, Knoxville, TN
37912, United States

Hours

Reviews

2.7
85 reviews
5 stars
29
4 stars
6
3 stars
3
2 stars
6
1 star
41
  • AS
    Ava Silvers
    Feb 2, 2026
    1.0
    Went here to see if I could get a hold for a package with an inaccurate delivery location. The guy talked to me like I was a child, saying I should’ve made sure I put the right address and there wasn’t much he could do, which is fine. But as I went to leave l, the man at the counter started to say how beautiful I was and how I had such pretty hair. I was really creeped out. Definitely was looking behind my back when I was leaving. Will not be returning here again. Service workers, do not flirt with your customers. Especially government workers. Ridiculous.
  • TM
    Terri M
    Jan 21, 2026
    1.0
    Im not at all surprised that this Post Office has bad reviews. What I thought would be a quick visit was verrry long. I already had a shipping label, just needed a receipt. There was 3 people in front of me. The lady working there was socializing with the first person for a good 10 minutes talking about random things in life, etc. This is NOT the place to socialize. The next person was about 8 minutes... same thing.... talking about random stuff in life. Chatting about a specialty stamp that the lady MUST have and asking if the employee can order more. Then the third person you could tell was trying to get out of there and the employee kept trying to socialize with him but he said what he needed and was trying to get out of there. She started asking me random stuff and I said "I just need a receipt" in a stern voice so she knew I wasn't here to socialize. I ignored her questions. I understand that you might have a boring job and the people that come in are your way of socializing but save that for if you go to a store or something. Sometimes people are there for a quick trip, they are on lunch break, not interested in socializing etc. we shouldn't have to wait a half hour or more for something basic. They should hire a 2nd person if they want to tell their whole life stories to customers.
  • LH
    Larry Hipsher
    Dec 6, 2025
    5.0
    Always great service at this Post Office .
  • PH
    Phoebe Harrison
    Nov 7, 2025
    5.0
    Jeffrey just existing and interacting made my whole day. I usually hate the post office. But I'd stop by just for his presence. Give him a raise.
  • VS
    Victoria Starkey
    May 21, 2019
    2.0
    Two stars because employees are always friendly and patient, despite constantly dealing with irritated customers. Parking is never an issue. However, they never (and I mean NEVER) answer their phone, there are only two cashiers max, their solutions to missing packages are to call another phone number and hope that person can help, and wait times can be very long.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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