United States Postal Service

2.8
83 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5727 Clinton Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5727 Clinton Hwy, Knoxville, TN
37912, United States

Hours

Reviews

2.8
83 reviews
5 stars
29
4 stars
6
3 stars
3
2 stars
6
1 star
39
  • LH
    Larry Hipsher
    Dec 6, 2025
    5.0
    Always great service at this Post Office .
  • PH
    Phoebe Harrison
    Nov 7, 2025
    5.0
    Jeffrey just existing and interacting made my whole day. I usually hate the post office. But I'd stop by just for his presence. Give him a raise.
  • KH
    Kent Hatfield
    Sep 6, 2025
    5.0
    Easy access and drop-off.
  • CC
    Cathleen Capps
    Aug 22, 2025
    1.0
    The post office website provides so little information but if you don’t have everything you need completely ready, you’ll end up waiting in line a dozen times. The worker told me to choose any of the boxes and told me Id need to buy a roll of tape as well. I purchased them and then had to leave the register to address them and wait in line a second time. The boxes didn’t need tape, they came with adhesive strips so when I finally made it back up to the register, I asked to return the tape. She told me I’d have to fill out a very long form and wait in line for a 3rd time to get the refund. Ridiculous. Misinformation and terrible service on their part. Worst post office I’ve been to.
  • VS
    Victoria Starkey
    May 21, 2019
    2.0
    Two stars because employees are always friendly and patient, despite constantly dealing with irritated customers. Parking is never an issue. However, they never (and I mean NEVER) answer their phone, there are only two cashiers max, their solutions to missing packages are to call another phone number and hope that person can help, and wait times can be very long.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.