The UPS Store

3.9
82 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2381 in Knoxville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Essex Pointe Shopping Center Between Shrimp Dock And Eye Group.

Details

  • DeliveryNot available

Location

The UPS Store
11124 Kingston Pike, Knoxville, TN
37934, United States

Hours

Reviews

3.9
82 reviews
5 stars
54
4 stars
4
3 stars
3
2 stars
0
1 star
21
  • TD
    Teresa Duffy
    Dec 12, 2025
    3.0
    On 12/8 I took my 7 wrapped packages and gift bags to the UPS store to have them packed and shipped. I’ve done this in the past with great results. The package arrived as promised, but what was found inside was just a jumbled mess. I’m so disappointed; gift bag items are out of their bags and paper torn— not the special look I was going for.
  • SR
    Sheryl Rice
    Aug 22, 2025
    1.0
    I mailed my sons important documents from the UPS store in Farragut and was told he would receive them Wednesday afternoon. I checked with them Thursday night and was told they could see it left their store but UPS didn’t show receiving it on their truck and she would check and call me back. I called back Friday afternoon and told them I really needed to find out what was going on because these were important documents. I was told they have no responsibility for my package after it leaves their facility. THAT IS WHY I USED THEM, TO GUARANTEE IT IS SAFELY GOING TO MY RECIPIENT. She then said a manager would call me back and miraculously they located it and it will be there Saturday. Will never use them again.
  • JT
    Jarek948 Taco
    Aug 19, 2025
    5.0
    The staff members of the UPS location did their job well, helped me in a timely fashion, and made sure that I got my items how I wanted them.
  • GC
    Gene & Kelly Chaffin
    Nov 16, 2023
    5.0
    Courteous service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Knoxville offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.