Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2954 in Knoxville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Panera Bread.
Details
- DeliveryNot available
Location
Hours
Reviews
4.3
154 reviews
5 stars
127
4 stars2
3 stars0
2 stars0
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees going above and beyond to assist.
Inconsistency
Several reviews highlighted inconsistent service experiences, with some customers reporting rude or unhelpful interactions, particularly with specific employees.
Efficiency
Customers frequently noted the quick service and minimal wait times, appreciating the efficiency of the staff in handling their shipping needs.
Issues with Returns
There were complaints regarding problems with Amazon returns, including charges for services that are typically free at other locations, and issues with packages not being tracked properly.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with the store, often returning for their shipping needs due to positive past interactions.
- JSJulialy sotoOct 17, 20255.0Because it was quick and easy
- WLWoodrow LayOct 16, 20251.0Come in before closing only to be told they already closed their register. Why say you close at 630 only to close out your registers 10 or 15 mins early. Just say you close at 615. Completely ridiculous
- TMTravis MuseOct 12, 20251.0No help what so ever I think the guy working there was high great job ups
- RSRegina SteinerOct 9, 20255.0I had several returns today and needed a little extra help . Avarie and Kristen, my helpers were amazing. They were very professional and patient, all while having a smile on their faces. Thank you Avarie and Kristen
- GSGeeta SachdevaOct 8, 20251.0Very bad experience with the lady who is working there. Not just once but every-time I went there. She is very rude and not helping at all. Also UPS sent my important documents from this location to canada which was suppose to reach Atlanta in one day service. Bad experience from this store.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2954 in Knoxville offer?
The UPS Store #2954 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #2954?
Monday through Friday, the store is open from 8:00 AM to 6:30 PM. On Saturdays and Sundays, it is open from 9:30 AM to 3:00 PM.
Is The UPS Store #2954 open on Sundays?
Yes, The UPS Store #2954 is open on Sundays from 9:30 AM to 3:00 PM, though hours may vary on holidays.
When is The UPS Store #2954 closed for holidays?
The store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. On most other holidays, hours may vary.
What payment options are accepted at The UPS Store #2954?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #2954 located?
It is located at 118 N Peters Rd, Knoxville, TN 37923, USA, across from Panera Bread.
Can I contact The UPS Store #2954 by email or phone?
Yes, you can email store2954@theupsstore.com or call +1 865-694-9323.
What nearby places can customers visit before or after their visit to The UPS Store?
Customers can visit Party Train Entertainment, a dance club, or enjoy a meal at Panera Bread located across the street.
Is there a local insurance agency near The UPS Store #2954?
Yes, LifeWithLeverage insurance agency is nearby, which customers might find helpful for any insurance needs.
Are there any nearby services related to document shredding or professional services?
Yes, Shred Nations provides shredding and professional services close to The UPS Store, offering additional options for secure document disposal.