Brand Certified
The UPS Store
4.4(165 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
118 N Peters Rd, Knoxville, TN
37923, United States
Certified by The UPS Store • Mar 01, 2026
(865) 694-9323
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tn/knoxville/118-n-peters-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2954 in Knoxville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Panera Bread.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.4
165 reviews
5 stars
137
4 stars2
3 stars0
2 stars0
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude behavior from certain employees, particularly the manager.
Efficiency
Customers frequently noted the quick service and efficiency in handling their shipping and return needs.
Issues with Returns
Several reviews mentioned problems with Amazon returns, including packages not being processed correctly or charges for services that should be free.
- JRJean RichardsonJan 28, 20265.0I had several returns to Amazon and postal. I tried to return them at Northshore Knoxville location and clerk could have cared less about helping me. I am 73 years old and am electronically challenged to say the least. The young man at Cedar Bluff was excellent! He helped me with all 5 returns with ease. I have used this UPS location on many occasions and will continue too and recommend to family and other senior. JEAN B Richardson
- KKKimberlyJan 17, 20265.0I drive past 2 other locations to come to this one. The staff are always very friendly & helpful. The young man with braces has taken care of me that last 2 times I have been in & he is exceptional.
- LWLori WestDec 31, 20255.0The people are always friendly and helpful. It is very convenient to my house.
- LHLily HughesDec 26, 20255.0Super quick and easy was out in less than 2 minutes for a return!
- HAHolly AytesDec 22, 20255.0This is the best store in Knoxville! Everyone there is so friendly and helpful. I do all of my returns and shipping with them. It’s so nice to be welcomed in with a smiling face.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2954 in Knoxville offer?
The UPS Store #2954 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #2954?
Monday through Friday, the store is open from 8:00 AM to 6:30 PM. On Saturdays and Sundays, it is open from 9:30 AM to 3:00 PM.
Is The UPS Store #2954 open on Sundays?
Yes, The UPS Store #2954 is open on Sundays from 9:30 AM to 3:00 PM, though hours may vary on holidays.
When is The UPS Store #2954 closed for holidays?
The store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. On most other holidays, hours may vary.
What payment options are accepted at The UPS Store #2954?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #2954 located?
It is located at 118 N Peters Rd, Knoxville, TN 37923, USA, across from Panera Bread.
Can I contact The UPS Store #2954 by email or phone?
Yes, you can email store2954@theupsstore.com or call +1 865-694-9323.
What nearby places can customers visit before or after their visit to The UPS Store?
Customers can visit Party Train Entertainment, a dance club, or enjoy a meal at Panera Bread located across the street.
Is there a local insurance agency near The UPS Store #2954?
Yes, LifeWithLeverage insurance agency is nearby, which customers might find helpful for any insurance needs.
Are there any nearby services related to document shredding or professional services?
Yes, Shred Nations provides shredding and professional services close to The UPS Store, offering additional options for secure document disposal.
Brand Certified Facts from The UPS Store
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