The UPS Store

4.4
119 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1682 in Knoxville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Cedar Bluff Plaza (Next To Subway).

Details

  • DeliveryNot available

Location

The UPS Store
448 N Cedar Bluff Rd, Knoxville, TN
37923, United States

Hours

Reviews

4.4
119 reviews
5 stars
101
4 stars
1
3 stars
0
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees going above and beyond.

Staff Attitude

There were mixed reviews regarding staff attitude, with some customers reporting rude behavior from certain employees, while others highlighted exceptional service.

Package Handling

Several reviews mentioned issues with package handling and conflicting information regarding package acceptance, leading to customer dissatisfaction.

Efficiency

Customers generally appreciated the quick service and efficiency at this location, often noting minimal wait times.

Pricing Concerns

Some customers expressed dissatisfaction with pricing for services like printing, feeling that costs were not clearly communicated.
  • CJ
    Corey Joslin
    5 days ago
    1.0
    I visit several locations. This one is by far the worst regarding employee attitude. Also, don’t waste your time if you need notary service there. Hardin valley is much better and more friendly!
  • SS
    Silver Selene
    Nov 12, 2025
    5.0
    Very professional knowledgeable and prompt customer service. Thank you for a seamless shipping experience.
  • SF
    Sedmaine Fields
    Nov 4, 2025
    1.0
    The male worker at approx ups was very rude. Slammed my license on the counter. Proceeded to tell me I needed to make sure the addresses on my packages where correct. My question is how did my package get here to this location if the address was incorrect. If you hate your job find a new one.
  • MO
    Michelle Overbay
    Sep 8, 2025
    1.0
    I have had several unpleasant experiences at this location. I was holding off thinking maybe this particular individual was just having a a bad day. But this same gentleman just seems miserable and makes you feel stupid for any question or makes you feel as if you have majorly inconvenienced him personally. The other employees are always very pleasant and helpful.
  • CJ
    Cody Jay
    Dec 22, 2022
    5.0
    Great Location! Provided quick and efficient shipping.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Knoxville?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, and on Saturday and Sunday from 9:30 AM to 3:00 PM.