The UPS Store

4.4
124 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1682 in Knoxville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Cedar Bluff Plaza (Next To Subway).

Details

  • DeliveryNot available

Location

The UPS Store
448 N Cedar Bluff Rd, Knoxville, TN
37923, United States

Hours

Reviews

4.4
124 reviews
5 stars
104
4 stars
1
3 stars
0
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees going above and beyond to assist.

Inconsistent Experiences

Some reviews highlighted negative experiences with specific employees, indicating issues with attitude and service quality at times.

Efficiency

Customers frequently noted quick and efficient service, making their visits pleasant and hassle-free.

Package Handling Issues

There were complaints regarding mishandling of packages and poor communication about package acceptance and shipping.

Pricing Concerns

Several customers expressed dissatisfaction with pricing for services, particularly for printing and packaging.
  • SM
    Sky Mundy
    Dec 29, 2025
    5.0
    avarie (i believe her name is) was so kind and helpful. she was helping out multiple people at a time and kept a smile on her face the whole time when i’m sure she was a little overwhelmed.
  • LH
    Logan Hauserman
    Dec 21, 2025
    1.0
    Store employee ripped a Christmas present I was sending to a friends 6 year old son. Package was ripped down the side by trying to jam it into a box that it clearly wouldn’t fit into. Asked him why he did it and what he was going to do to remediate his actions, simply taped the rip. But the gift was picture perfect beforehand, my wife spent 20 minutes wrapping it. No financial discount offered. Minimal Christmas spirit
  • JM
    Jesse Moore
    Dec 20, 2025
    5.0
    The Staff is warm and friendly!
  • BW
    Bill Welsh
    Dec 15, 2025
    5.0
    Great service
  • CJ
    Corey Joslin
    Nov 19, 2025
    1.0
    I visit several locations. This one is by far the worst regarding employee attitude. Also, don’t waste your time if you need notary service there. Hardin valley is much better and more friendly!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Knoxville?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, and on Saturday and Sunday from 9:30 AM to 3:00 PM.