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The UPS Store

4.4
(126 reviews)

Business Details

448 N Cedar Bluff Rd, Knoxville, TN
37923, United States
(865) 690-3459

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1682 in Knoxville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Cedar Bluff Plaza (Next To Subway).

Details

  • DeliveryNot available

Location

The UPS Store
448 N Cedar Bluff Rd, Knoxville, TN
37923, United States

Hours

Reviews

4.4
126 reviews
5 stars
105
4 stars
1
3 stars
0
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, with many customers praising individual employees for their exceptional service.

Inconsistency

Some reviews highlight inconsistent experiences, with reports of rude or unhelpful employees at times, leading to dissatisfaction among certain customers.

Efficiency

Many customers appreciate the quick and efficient service, noting that their transactions are handled promptly without long wait times.

Package Handling Issues

There are complaints regarding mishandling of packages, including poor packing leading to damaged items and conflicting information about package acceptance.
  • MF
    Matthew Fink
    Feb 11, 2026
    1.0
    The last three times I’ve been in this particular location. The staff have been snooty, uninformed and particularly unhelpful. Do not go here go to the one up the street.
  • SM
    Sky Mundy
    Dec 29, 2025
    5.0
    avarie (i believe her name is) was so kind and helpful. she was helping out multiple people at a time and kept a smile on her face the whole time when i’m sure she was a little overwhelmed.
  • LH
    Logan Hauserman
    Dec 21, 2025
    1.0
    Store employee ripped a Christmas present I was sending to a friends 6 year old son. Package was ripped down the side by trying to jam it into a box that it clearly wouldn’t fit into. Asked him why he did it and what he was going to do to remediate his actions, simply taped the rip. But the gift was picture perfect beforehand, my wife spent 20 minutes wrapping it. No financial discount offered. Minimal Christmas spirit
  • JM
    Jesse Moore
    Dec 20, 2025
    5.0
    The Staff is warm and friendly!
  • BW
    Bill Welsh
    Dec 15, 2025
    5.0
    Great service

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Knoxville?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, and on Saturday and Sunday from 9:30 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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