Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Knoxville, TN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
202 reviews
5 stars
113
4 stars
34
3 stars
12
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.
Product Availability
The store is generally well-stocked with a good selection of products, although some customers reported issues with specific items being out of stock.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service experiences, particularly regarding specific employees and handling of online orders.
Store Cleanliness
Customers appreciated the cleanliness and organization of the store, but there were complaints about the condition of the restrooms.
Pricing Concerns
Some customers felt that prices were higher compared to competitors, but others found good deals and appreciated the rewards program.
- MMMichael1 day ago1.0Im giving 1 star because a guy name damian had a very bad attitude. I had order some prints with the express order online said an email will be sent when ready however I did not receive the email until 8:50 and the store closes at 9:00. Told another guy that I should not have to pay the expenses pay because we didn't receive the email until 8:50. And he said he was sorry it was him that sent it late. He called up a manager. The Damian came up and why does he need a manager and the other explains as to why he needed a manager. Damian said that was my fault I should have been there to pick it up and said he doesn't care i still have to pay for it. As the other guy stood there and was telling Damian it was is fault because he sent the email late. And again Damian still proceeded to tell him I still needed to pay the expenses pay. How ever the other guy didn't make me pay the expenses fee. Wish I knew his name put he was very friendly and understood it was his mistake and took care of it. So the guy Damian does not need to be working there.
- JBJill BlewettNov 16, 20255.0I’m not sure why this location has such bad reviews. Every time I’ve needed something right away I’ve been able to go in and have great service with a smile from the employees. Whether it’s ink for my printer because my daughter needs to print something for school tomorrow and we ran out of ink or I’m returning an Amazon return, every one has been great. They have a big selection and we do our back to school shopping here too and they have good coupons on the app.
- MDMarion D.Nov 13, 20255.0We were very pleased with our experience in purchasing a new computer. We felt the representative was honest and that made a world of difference! Shelby was very knowledgeable and this made it easy to make our choice!
- MAMark AndersonOct 28, 20255.0The Weat Knoxville location is always well-stoked and the associates are friendly and helpful.
- JBJane BurnetteOct 15, 20251.0Ordered and prepaid for product to be shipped to store. I would be out of town when it came in. Went to pick it up, they had returned it to warehouse. Did not hold it for me as I requested. Last time I will do business with them! I told them when I could pick it up and was told no problem. Now I'm told they return it in a certain amount of time.
Frequently Asked Questions About Staples
What services does Staples in Knoxville, TN offer?
Staples offers printing, shipping, technology, travel, recycling services, direct mail, design, passport photos, and iPostal1 services.
What are the operating hours of Staples in Knoxville?
Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.
Does Staples provide delivery and pickup services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I purchase at Staples Knoxville?
You can find computers, printers, laptops, desktops, office supplies, furniture, cleaning supplies, and branded items from companies like Dell, HP, Apple, Canon, and more.
Which payment options are accepted at Staples in Knoxville?
Staples accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Staples Knoxville a good place for business and students?
Yes, Staples caters to entrepreneurs, small businesses, remote workers, parents, teachers, and students, providing essential products and services for working and learning.
Are there recycling services available at Staples Knoxville?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
What nearby stores can I visit for discounted arts and crafts supplies?
Dollar Tree, located near Staples, offers discount store items including arts and crafts supplies and food.
Which nearby places could I visit for tech repair or mobile phone services?
Geek Squad near Staples provides mobile phone repairs and IT services, making it a convenient option for tech support.
Are there nearby dining options around Staples in Knoxville?
Yes, nearby dining options include KOKO Sips and Bites for Korean and sushi cuisine, Firehouse Subs for sandwiches, and Fuddruckers for burgers.