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Staples

3.9
(214 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Knoxville, TN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
8913 Town and Country Circle, Knoxville, TN
37923, United States

Hours

Reviews

3.9
214 reviews
5 stars
123
4 stars
34
3 stars
12
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude or unhelpful.

Product Availability

Customers generally appreciate the wide selection of products available at the store, often finding what they need.

Print Services

The print department receives significant criticism for poor service and lack of knowledge, with several customers reporting frustrating experiences.

Store Cleanliness

Multiple reviews mention that the store is well-organized and clean, but there are complaints about the condition of the restrooms.

Employee Knowledge

While some employees are noted for their expertise and helpfulness, others are described as lacking knowledge and being dismissive.
  • MF
    marc frost
    4 days ago
    5.0
    Always less expensive and great quality as compared to Office Depot.
  • JT
    James Taylor
    Feb 20, 2026
    5.0
    Sage really came through for us making our wedding newspaper! We cannot thank them enough the customer service and help was top notch!
  • JJ
    John Jowers
    Feb 4, 2026
    5.0
    Service as always was great, associates were knowledgeable about the product lines
  • HK
    Haven K.
    Feb 1, 2026
    5.0
    this store is awesome, and all the one star reviews are from people who are just miserable and go in with a bad ‘tude
  • MH
    Melissa Holder
    Jan 28, 2026
    1.0
    I would have never even visited this Staples store except that Amazon listed Staples as the only place to return these particular items. Very confusing because we have a UPS store in my town but no Staples, so I drove 30 minutes to this Knoxville Staples to return my items. Immediately upon entering the store, the sales associate at the UPS counter looked agitated and was not helpful or friendly at all. I wasn’t even sure where I was supposed to go when I entered the store because I have never returned anything to Amazon through Staples, and when I asked him he seemed bothered by me and basically told me that they would do the return when they’re not busy and not doing other things. There were no other customers at the counters but he walked away and went to the printing area and loudly complained to someone that there were boxes everywhere and basically someone needed to help. Fortunately, another employee came over and helped me. The original employee should maybe look for other employment where he does not interact with people. I’m not sure if Amazon has some type of contract with Staples, but I will be contacting Amazon about the inconvenience and lack of customer service.

Frequently Asked Questions About Staples

What services does Staples in Knoxville, TN offer?

Staples offers printing, shipping, technology, travel, recycling services, direct mail, design, passport photos, and iPostal1 services.

What are the operating hours of Staples in Knoxville?

Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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