Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Knoxville, TN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
402 reviews
5 stars
212
4 stars
47
3 stars
17
2 stars
13
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Delivery Issues
Numerous reviews highlighted significant problems with package deliveries, including missed deliveries, packages left at wrong addresses, and damaged items.
Staff Friendliness
Some customers praised the friendliness and helpfulness of the staff, noting positive interactions despite overall service issues.
Efficiency
While some customers experienced quick service, many others reported inefficiencies and delays in both shipping and package retrieval.
- SWShayla WuvsYouJan 5, 20261.0Absolutely horrible wait times and customer service on packages. Ordered a bedframe and mattress from Walmart on the same order right? Bedframe shipped in through a diffrent ship center and came ontime, no issues, delivered to my door step no problems. For some reason THIS shipping center has needed to re-confirm my address 3 times and has STILL failed to ship my mattress. We are going on day 4 past delivery date and probably call 4 tomorrow. And I do say CONFIRM my address as the address on the shipment has never once changed. Im beyond positive at this point the problem is that the package is heavy and a few hours from the location its shipping from and the driver is just repeatedly listing the address as "not found" so they dont have to bother driving out and delivering it. Again, the other shipping center DID find my address, and DID ship the other side of my order ALREADY. Absolutely furious at this point. Have company coming tomorrow and will be having to use the pull out couch instead of my guest room, not because I failed to order my things in a timely fashion, but because THIS FEDEX SHIP CENTER FAILED TO DELIVER THEM in a timely fashion. still waiting. Absolutely ridiculous. Will be informing Walmart as well. Though honestly dont see myself ordering from either Walmart OR shipping with FedEx again after the nightmare this has been.
- CBchris bruceJan 2, 20261.0I have never been in this place and treated like a human being. You walk in, and the people behind the counter just stare at you and never offer a "how are you today?", "I can help you over here sir"....nothing!! Definitely some of the most miserable people I've ever encountered in a business. Management needs to do a serious overhaul, or some training on people skills or something idk. It really is ridiculous how coldly you are treated when you enter this facility.
- MDMariah DavisDec 16, 20255.0The guy was nice and friendly, and wAs quick about getting my package. I was in and out in litteraly less than 5 minutes.
- JMJosh MeltonNov 26, 20251.0Choose to ship with UPS or USPS. At least they actually do their job. Never have problems with them, it's always FedEx. Watched Juan drive by my house twice with an important package that needs a signature. Supposed to deliver between 1-3pm and he was in the area for a few hours and never stopped. Am I expected to sit and wait and dedicate my entire day to watch for a delivery driver that is too lazy to actually stop when he drives passed my house TWICE and then disappear to the next town over? Do they forget that we can track exactly where they are with the online map?
- RBRobert BakaNov 22, 20251.0Dropped my package 2.5 miles from my house, I had to go get it Luckily the people that they Dropped it off at were honest people.
Frequently Asked Questions About FedEx Ship Center
What are the main shipping services offered by FedEx Ship Center in Knoxville, TN?
FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.
Can I purchase packing supplies and boxes at the FedEx Ship Center?
Yes, the FedEx Ship Center in Knoxville provides FedEx Express Packaging, boxes, and other shipping supplies.
What are the operating hours of FedEx Ship Center on weekdays?
FedEx Ship Center is open from 9:00 AM to 9:00 PM, Monday through Friday.
Is the FedEx Ship Center open on Sundays?
No, the FedEx Ship Center in Knoxville is closed on Sundays.
What payment methods are accepted at the FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is the FedEx Ship Center located in Knoxville?
The FedEx Ship Center is located at 10601 Murdock Dr, Knoxville, TN 37932.
Does FedEx Ship Center offer options to hold shipments for pickup or schedule residential deliveries?
Yes, customers can have shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager.
How can nearby businesses such as Mesa Associates or Concord Title assist customers visiting FedEx Ship Center?
Customers visiting FedEx can also access nearby services like Mesa Associates for engineering and surveying or Concord Title for real estate needs, making it convenient to handle related business in the same area.
Are there any nearby health services close to FedEx Ship Center for customers who require medical assistance?
Yes, nearby health facilities include Volunteer Comprehensive Health and Regenerative Medicine and Dr. Elmer G. Pinzon, MD, offering medical and hospital services near the FedEx Ship Center.
What nearby transit or community locations can help customers find or plan a visit to FedEx Ship Center?
Nearby locations include Lee Heights Church and the US Cellular Soccer Complex, which customers might visit before or after shipping tasks; these landmarks can also assist in locating the FedEx Ship Center.