Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Knoxville, TN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
399 reviews
5 stars
211
4 stars
47
3 stars
17
2 stars
12
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including difficulty reaching representatives and unhelpful responses.
Delivery Issues
Numerous complaints about unreliable delivery, including packages marked as delivered without attempts made, lost packages, and delays.
Staff Performance
While some customers praised the helpfulness and friendliness of staff, others noted inconsistency in service quality.
Package Handling
Several reviews mentioned damaged packages upon delivery and improper handling by delivery personnel.
Convenience
Customers appreciated the convenient location and extended hours, but expressed frustration with the overall delivery process.
- EPEduardo Padron2 days ago4.0Quick in and out with helpful staff
- RBRobert Baka2 days ago1.0Dropped my package 2.5 miles from my house, I had to go get it Luckily the people that they Dropped it off at were honest people.
- DSDevin ShullawNov 13, 20254.0This FedEx driver has a lot of gall! He comes and just stops right in the middle of where I’m pressure washing in a parking lot with plenty of other space, so I had to stop what I was doing and wait for him which is leading to me still not working but complaining about his lack of consideration for others! Okay he came back and parked considerately
- LGLamar GrizzardNov 3, 20255.0Very professional atmosphere, employees are spot on with their job. And are very helpful
- CCChristopherOct 31, 20251.0FedEx home delivery is unreliable they say they're on their way but they never show up, customers pay for delivery for a certain day for a reason.
Frequently Asked Questions About FedEx Ship Center
What are the main shipping services offered by FedEx Ship Center in Knoxville, TN?
FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.
Can I purchase packing supplies and boxes at the FedEx Ship Center?
Yes, the FedEx Ship Center in Knoxville provides FedEx Express Packaging, boxes, and other shipping supplies.
What are the operating hours of FedEx Ship Center on weekdays?
FedEx Ship Center is open from 9:00 AM to 9:00 PM, Monday through Friday.
Is the FedEx Ship Center open on Sundays?
No, the FedEx Ship Center in Knoxville is closed on Sundays.
What payment methods are accepted at the FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is the FedEx Ship Center located in Knoxville?
The FedEx Ship Center is located at 10601 Murdock Dr, Knoxville, TN 37932.
Does FedEx Ship Center offer options to hold shipments for pickup or schedule residential deliveries?
Yes, customers can have shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager.
How can nearby businesses such as Mesa Associates or Concord Title assist customers visiting FedEx Ship Center?
Customers visiting FedEx can also access nearby services like Mesa Associates for engineering and surveying or Concord Title for real estate needs, making it convenient to handle related business in the same area.
Are there any nearby health services close to FedEx Ship Center for customers who require medical assistance?
Yes, nearby health facilities include Volunteer Comprehensive Health and Regenerative Medicine and Dr. Elmer G. Pinzon, MD, offering medical and hospital services near the FedEx Ship Center.
What nearby transit or community locations can help customers find or plan a visit to FedEx Ship Center?
Nearby locations include Lee Heights Church and the US Cellular Soccer Complex, which customers might visit before or after shipping tasks; these landmarks can also assist in locating the FedEx Ship Center.