FedEx Office in Knoxville, TN provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
I don't take reviews lightly so leaving one indicates a very good or very poor experience. Unfortunately, half of my experience was very poor here on 11/21/2025. I came into the store around 6:00pm to do some last minute printing (after a bad quality print job at UPS).
I stood at the counter for a good 60-90 seconds just watching 3 employees ignore me. The youngest male, in particular, had to have seen me because he made a concerted effort to walk across and turn his back toward me while texting on his cell phone and talking to his co-workers. Finally, the youngest male, acknowledged me and asked what I needed. His customer service was that as if he'd just fallen out of bed and was half-baked; short, curt and without emotion, elongated his words. I asked uncomplicated questions which he had to ask his "manager". The "manager" then got involved and basically wrote me off without asking the appropriate questions or offering to help me with some of my request. He then proceeded to walk away from the counter and left me there not knowing if the conversation or transaction was over. Finally, a THIRD employee walked over to help me. His name was Daniel and although he wasn't over-the-top friendly, he had patience and took the time to help me with my needs. Kudos to Daniel. I hope the owner or GM of this store knows what they've got representing their services to the public. I hope they can watch the video of my encounter. I just cannot believe this is our workforce today. It's sad...
AN
Ariel Newton
Nov 9, 2025
5.0
Lindar went above and beyond to help me print the invitations for my daughter’s birthday party. 5 out of 5 star service! Very thankful for his help, and would recommend them to anyone who needs printing services.
KP
ketal patel
Oct 24, 2025
5.0
Had never did fax before but Manger is so helpful and she has so much passions. She help me to find the correct fax number. Had Best experience ever
MC
Matt Coker
Oct 24, 2025
2.0
Sadly there is a red-haired lady that tries to upcharge my outgoing shipments every time! I advise going to the FedEx on Dutchtown Rd and avoid this place… I did that very thing today and saved almost $40.
If you really must ship here do your research and don’t let this person scam you! Other employees here are honest but she is not.
JD
Joren Dunnavant
Oct 14, 2025
5.0
Honestly, this is the best customer service I’ve ever experienced. I needed 12,000 color copies printed over night and no could do it except this store. Lindar went above and beyond in every way. Customer service excellence seems to be a lost art and this team blew my expectations out of the park. Well done!
Frequently Asked Questions About FedEx Office Print & Ship Center
What are the main services offered at FedEx Office Print & Ship Center in Knoxville?
The center offers printing, shipping, copying, direct mail, signs & graphics, computer rental, fax, passport photos, online notary, lamination, and binding services.
What are the business hours of FedEx Office Print & Ship Center?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located?
It is located at 10205 Kingston Pike, Suite C, Knoxville, TN 37922.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Can I upload documents online to print at FedEx Office Print & Ship Center?
Yes, you can upload documents with FedEx Office Print Online for convenient pickup or delivery of flyers, brochures, presentations, banners, or signs.
Does FedEx Office Print & Ship Center provide any accessibility features?
Yes, the facility has a wheelchair accessible entrance and offers in-store shopping and pickup services.
What nearby dining options are available close to FedEx Office Print & Ship Center?
Nearby dining includes Archers BBQ, Dragon Den Chinese Restaurant, and Moonshine Mountain Cookie Company, where customers can enjoy meals before or after their visit.
Are there any nearby mobile phone stores to FedEx Office Print & Ship Center?
Yes, Verizon Wireless Retailer, Cellular Sales, and Cellular Sales electronics stores are nearby, which could be convenient for customers needing phone services while visiting.
What medical or health services are close to FedEx Office Print & Ship Center?
Nearby health services include The Skin Wellness Center, Summit Medical Group, and Animal Emergency & Specialty Center of Knoxville, offering options for medical and veterinary care.
Does FedEx Office Print & Ship Center offer passport and visa services?
Yes, the FedEx location includes RushMyPassport services for passport and visa processing to help customers with travel documents.