United States Postal Service

2.6
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 320 W Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
320 W Center St, Kingsport, TN
37660, United States

Hours

Reviews

2.6
38 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
3
1 star
20
  • AL
    ann lane
    3 days ago
    5.0
    Awesome customer service. Staff is always willing to help and very knowledgeable!!
  • JT
    Jerry Treis
    Dec 11, 2025
    1.0
    Waiting for package but post crying about bad weather thats not happening guess the forgot there saying no matter how bad the weather delivers now its we see rain and we stop
  • CS
    C S
    Sep 24, 2025
    1.0
    I stopped here to drop off a package that needed to be scanned so I could get a receipt. I was able to walk right up to the counter because there was no line. There was only one employee and she fit nicely with the Halloween decorations in the foyer since she was a ZOMBIE! No hello and no friendliness at all. After scanning the box, she just said, "A survey is going to show up on the screen." There was no option of no personality service, but that is what I received. USPS employees are undoubtedly one of the reasons why the company is losing business!
  • RO
    Rosa Owens
    Sep 21, 2025
    1.0
    I went to the post office to put in a change of address and rent a PO Box and the lady was very rude and unhelpful. I do not recommend this post office for anything.
  • KF
    Kim Falin
    May 10, 2022
    1.0
    This is the worst post office off of center street. They are closed from 12-2 pm. I came in another day and they are closed from 12-215. Today they are closed from 12-2:25pm. This is awful and poor service to the community. Just shirt down.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.