United States Postal Service

2.6
35 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 320 W Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
320 W Center St, Kingsport, TN
37660, United States

Hours

Reviews

2.6
35 reviews
5 stars
11
4 stars
2
3 stars
1
2 stars
3
1 star
18
  • CS
    C S
    Sep 24, 2025
    1.0
    I stopped here to drop off a package that needed to be scanned so I could get a receipt. I was able to walk right up to the counter because there was no line. There was only one employee and she fit nicely with the Halloween decorations in the foyer since she was a ZOMBIE! No hello and no friendliness at all. After scanning the box, she just said, "A survey is going to show up on the screen." There was no option of no personality service, but that is what I received. USPS employees are undoubtedly one of the reasons why the company is losing business!
  • RO
    Rosa Owens
    Sep 21, 2025
    1.0
    I went to the post office to put in a change of address and rent a PO Box and the lady was very rude and unhelpful. I do not recommend this post office for anything.
  • AB
    Aaron Brennan
    May 6, 2022
    5.0
    I always receive good service here.
  • MB
    Michael B
    Feb 1, 2022
    2.0
    The only saving grace of this Post Office that avoids a 1-star rating is its convenient location. Otherwise, I'd be happier to use a self-service kiosk / drop-box (which they do not have) than deal with the crumby, sluggish, unprofessional and rude service. The ones on Eastman Road and Colonial Heights are far better than this.
  • SW
    Susan W
    May 3, 2021
    4.0
    I’m in here probably once a month. The same guy is always working the desk.... alone... always. He’s very efficient, answers questions and gets the job done. Even with a line, wait times arent too bad.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.