United States Postal Service

2.8
37 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 220 Old Gray Station Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
220 Old Gray Station Rd, Johnson City, TN
37615, United States

Hours

Reviews

2.8
37 reviews
5 stars
14
4 stars
1
3 stars
3
2 stars
3
1 star
16
  • JB
    June Bug
    Dec 10, 2025
    5.0
    Appreciate this location, so convenient with friendly staff, very efficient and fast.
  • AL
    Alley Lilly
    Aug 12, 2025
    1.0
    Please don't bother or waste your time with this post office. The employees never scan all of our packages and we have run into this numerous times... They're really lazy and just don't care if your packages make it out or not! Also not to mention they're not helpful at all and make you feel like a burden especially the oldest gentlemen. We now have to drive all the way to Johnson City to ship out packages.
  • EW
    Elizabeth Wilson
    Jun 28, 2023
    5.0
    By far the most pleasant and probably cleanest post office I’ve ever been to. I was visiting the area from Tampa, Florida and down there everyone who works at the post office seems to be having a bad day and is quite irritable. Not the case at all here! Two very nice gentlemen were working the counter, and one shipped my package and mailed out several letters for me. I wish this were my local post office. :)
  • LA
    Lindsay Ann
    May 5, 2022
    5.0
    The folks working here are helpful and friendly. I've never had an issue with a package here and I ship out about twenty or more a week. Seems like a lot of the bad ratings come from people confused about the local post office vs USPS in general. I appreciate the hard work from the team at Gray USPS!
  • NT
    Nicholas Toney-Cross
    Oct 31, 2016
    5.0
    So wonderful to have convenience so close. Thanks for the service you provide! I love how I can drop off my UPS packages there as well!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.