United States Postal Service

3.3
105 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1100 N State Of Franklin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1100 N State Of Franklin Rd, Johnson City, TN
37604, United States

Hours

Reviews

3.3
105 reviews
5 stars
48
4 stars
11
3 stars
4
2 stars
5
1 star
37
  • JD
    Jim Dunton
    Dec 24, 2025
    5.0
    Hats off to the amazing Johnson City postal crew. My out-of-state mom addressed a Christmas package for our kids incorrectly. I don't know how they did it but the staff corrected the address and delivered the package to our house yesterday. Christmas miracle. Thank you for all your hard work this holiday season.
  • DS
    Dakota Swiney
    Oct 13, 2025
    1.0
    The kiosk here hardly ever is working and if you're someone who works during the day, you can't ship anything out. Either fix your kiosk or get rid of it.
  • CB
    Crystal Belcher
    Sep 12, 2025
    1.0
    Poor service. Will not answer the phone. My package has sat at their office for 2 day now. Cannot get any answers why
  • JJ
    Jacob Jones
    Aug 26, 2025
    5.0
    Very clean post office with excellent service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.