United States Postal Service

2.6
105 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 530 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
530 E Main St, Johnson City, TN
37601, United States

Hours

Reviews

2.6
105 reviews
5 stars
37
4 stars
5
3 stars
3
2 stars
3
1 star
57
  • SB
    Seth B
    Dec 13, 2025
    1.0
    Appointment cancelled with no notice. Rude employees. This branch is a great example of why the postal service has a poor reputation.
  • BT
    Brandan Tobin
    Dec 9, 2025
    1.0
    Post Master is probably overwhelmed this time of year, but could’ve fixed this 3 months ago when it happened. There is no passport service at this office anymore, as of 3 months ago. But the website still books appointments for this location. There is a note posted on the door letting people know they need to go to ETSU or Bristol now. It would’ve been a very easy fix to the website to remove this location as a passport appointment option. 3 minutes tops to fix that. To save people from wasting hours. Please fix it and I’ll update this review.
  • BC
    Bailie Cochran
    Oct 16, 2025
    5.0
    Beckie was so helpful and sweet. Definitely need more people like her in businesses !
  • SB
    Stevie Brown
    Oct 14, 2025
    1.0
    I had a package supposed to be delivered--out for delivery in my city. Then instead of getting delivered it gets to an entirely different city. I call the 800 number listed on google and had to call back 6 times. I spent thirty minutes trying to get to an agent and it absolutely would not do that. I called the local number that is for some convenient reason not listed and they won't even answer the phone! No option to wait or anything like that. I've went through the stupidest stuff with USPS like this. Wasting so much of my time for no solution.
  • DE
    david Elshaug
    Oct 14, 2025
    1.0
    I live in Johnson city 3 blocks from the post office. I’m sitting here waiting for my package and I looked to see the status just to see that it was sent to Erwin, TN. Last I checked I don’t live in Erwin, TN why is my package going there. When I called the post office the person couldn’t provide me with a logical reason why my package is being sent everywhere else except my house! Whoever is running this facility needs to be fired!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.