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The UPS Store #4691 in Jackson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Sas Shoes In Millenium Plaza Next To State Farm And Hamilton Ryker.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Todd, Jackie, and DJ for their exceptional service.
Staff Attitude
While most reviews highlighted positive interactions, some customers reported rude behavior from certain employees, indicating inconsistency in staff attitudes.
Efficiency
Customers noted that despite busy times, the service was generally quick and efficient, with employees managing long lines effectively.
Operational Issues
Several reviews pointed out problems with store hours and service availability, including early closures and misinformation about services offered.
Cleanliness and Environment
The store was generally described as clean and well-maintained, contributing to a positive customer experience.
MN
Marilyn Northcott
4 days ago
5.0
Sending and receiving packages has always been a pleasant experience
TT
Tanya
Nov 14, 2025
5.0
Very fast and friendly
CP
Candice Peterson
Nov 3, 2025
1.0
Seemed very inconvenient for me to come and do fingerprinting here. Had to keep waiting for someone to come to the fingerprint machine after the girl went to get someone. It kept trying to end the session it took so long and I made an appointment to do so. Never said a word to me just did her fingerprints to verify my ids and walked off. Then when I called her back over there because it was having trouble reading mine she scoffed that I need to hold my fingers over the metal part and off she went again. Not helpful or even semi approachable at all.
VV
Virtuous Valarie
Oct 27, 2025
5.0
Britney H provided excellent customer service while assisting me with getting 3 legal documents notorized while multi-tasking helping others standing in the long line.
The other customer service representative didn't assist others that were standing in the long line.
There needs to be more customer service representative at this location, especially during the Holiday season.
LM
LaQueca McCurry
Oct 19, 2025
5.0
I was in the store a few weeks ago and I have been trying to get around to leaving this review. Mshera waited on me and was very helpful in helping me send my package . She explained that she was a new employee but it really didn't seem like it considering she smiled while waiting on me and seemed quite comfortable in getting me taken care of. Although she had to have some help because an error msg she was NOT familiar with popped up I would say she's gonna make a really great employee because her willingness to try and go above and beyond serving the public shows thru her NOT getting frustrated and just getting it done correctly!!
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4691 in Jackson offer?
The UPS Store #4691 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store #4691?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM.
Is The UPS Store #4691 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store #4691 provide mailbox rental services?
Yes, they offer mailbox services for receiving mail and packages.
What payment options are accepted at The UPS Store #4691?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #4691 located in Jackson, TN?
It is located at 319 Vann Dr, Ste E, Jackson, TN 38305, US, across from Sas Shoes in Millenium Plaza next to State Farm and Hamilton Ryker.
How can I contact The UPS Store #4691 for inquiries?
You can call them at +1 731-664-2221 or email store4691@theupsstore.com.
Are there any nearby eateries where I can grab food before or after visiting The UPS Store?
Yes, Takos Borukas, a Mexican food truck and restaurant, is nearby and a great option for a meal.
Which nearby businesses might be helpful for additional services around The UPS Store?
Nearby businesses like Hamilton-Ryker (employment and real estate services) and Shred Nations (shredding services) are conveniently located next to The UPS Store.
Can I visit other local shops near The UPS Store #4691 to complement my visit?
Yes, you can explore Armor Outfitters for clothing and industrial equipment or Pandora for jewelry and fashion accessories nearby.