Business Details
About
Document Imaging CompanyCommercial PrinterDecal SupplierCopy StoreBusiness Development ServiceIT Risk ManagementInformation Security ServiceComputer Networking ServiceData Recovery Service
Konica Minolta Business Solutions U.S.A., Inc. is a leader in information management focused on enterprise content, technology optimization and cloud services.
Location
Konica Minolta Business Solutions
1296 Union University, Jackson, TN
38305, United States
Hours
Reviews
1.0
1 reviews
5 stars0
4 stars0
3 stars0
2 stars0
1 star
1
- KTKH TaylorAug 13, 20221.0I own a busy medical practice in the Jackson area. Copier / fax machine contract in place. Machine was down for over 6 months. My office cannot function without a copy/ fax machine. Requested loaner and local rep, Penny, ignored requests/ emails and never returned my calls to try to rectify the situation for months until I stopped paying my bill due to their breach of contract. They even tried to send me to collections. I had to pay a lawyer to resolve the case. My credit is impeccable. The district manager and corporate business managers wanted me to enter into a new contract to resolve the matter. Yes, a new contract for a new copier. The district manager admitted on emails that the copier sold to me was outdated and could not be serviced anymore. That is KM's fault. Who supplies outdated equipment to customers with a valid service contract? KM stated the contract couldn't be dissolved because I signed it even if they breached it. Laughable! The school system uses this company and I was referred by them. I later found out the service provided to JMCSS is poor as well. The single repair guy for KM states that he is doing the best he can and never fixes anything. I did my own research and found that KM only employs one repair guy and Penny is the only rep for this entire area. That is one of the problems! I had to finally contact DOC Imaging. They not only gave a loaner immediately, but allowed me to delay signing a new contract until this KM situation was resolved. KM is one of the largest Copy Machine companies in the world. Maybe that is too much for a small area like Jackson. Thumbs down for Konica Minolta! I wouldn't purchase a camera battery from them. I have all the documented emails as proof!
Frequently Asked Questions About Konica Minolta Business Solutions
What services does Konica Minolta Business Solutions offer?
Konica Minolta Business Solutions specializes in information management, enterprise content, technology optimization, cloud services, document imaging, printing, IT risk management, data recovery, and business consulting.
Where is Konica Minolta Business Solutions located?
The business is located at 1296 Union University, Suite C, Jackson, TN 38305, USA.
What are the business hours of Konica Minolta Business Solutions?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
How can I contact Konica Minolta Business Solutions?
You can reach them by phone at +1 731-410-3105 or visit their website at https://kmbs.konicaminolta.us/.
Does Konica Minolta Business Solutions have a social media presence?
Yes, they are on Facebook (facebook.com/KonicaMinoltaUSJacksonTN), Instagram (@konicaminoltaus), and Twitter (@KonicaMinoltaUS).
Can I request a quote or support from Konica Minolta Business Solutions?
Yes, you can request a quote or support through their featured message link at http://kmbs.konicaminolta.us/kmbs/support-downloads/request-quote?utm_source=yext&utm_medium=local&utm_campaign=fm.
What health and wellness places are near Konica Minolta Business Solutions?
Nearby you can find HOTWORX gym and yoga studio, Queen Nails beauty salon, GeriHab Physical Therapy and Wellness, and several medical practitioners and clinics including Buffy Cook, MD and the Dermatology Clinic of Jackson.
Are there dining options close to Konica Minolta Business Solutions?
Yes, nearby dining options include Godfather's Pizza Express, Tropical Smoothie Cafe, and Tulum Fresh Mexican Grill.
What nearby businesses can help with financial or insurance needs?
First Citizens National Bank, Nationwide Mutual Insurance Company, and Cypress Insurance are nearby businesses offering financial and insurance services.
How can nearby places assist customers visiting Konica Minolta Business Solutions?
Customers can use nearby places such as HOTWORX or Queen Nails to relax before or after meetings and use First Citizens National Bank or CoinFlip Bitcoin ATM for financial transactions, making visits more convenient.