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United States Postal Service

2.4
(103 reviews)

Business Details

302 Northgate Mall Dr, Hixson, TN
37343, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 302 Northgate Mall Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
302 Northgate Mall Dr, Hixson, TN
37343, United States

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.4
103 reviews
5 stars
31
4 stars
6
3 stars
1
2 stars
5
1 star
60
  • RW
    Renae Walker
    Apr 21, 2026
    4.0
    This post office is very courteous and gets to everyone needs sometimes others take longer than we would like but you got to pick your times when going to the post office
  • JS
    Jade S
    Apr 13, 2026
    5.0
    We had a bad experience at shallowford rd office so we rescheduled to hixon location and Tyler was wonderful. Its quick and efficient! You need more employees like him. Thank you!
  • JH
    Jon Hodge
    Feb 10, 2026
    1.0
    This post office is terrible. On a regular basis, mail should’ve delivered and then I get a notification at 5:00pm saying that something has been delayed even though the tracking shows that the post office has it. Today, it was because the mail did not even run in my neighborhood as if the mail carrier just didn’t get to it and decided to go home.
  • SW
    Suzie Williams
    Sep 16, 2025
    1.0
    I have not received imported mail.And you're saying that it's supposed to be delivered within a time frame?It has been over 4 weeks and it has still not been delivered.I was supposed to have something important delivered.Yesterday from the Tennessee Department of Health and Yale did not deliver it.What is going on?I am going to come two u s p s today and see what we can do about this because this is not right

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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