Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 302 Northgate Mall Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
98 reviews
5 stars
30
4 stars
4
3 stars1
2 stars
5
1 star
58
- BLBill LegacyOct 31, 20251.0They will NOT answer the phone no matter what horrible customer service 👎 trying to resolve an issue that can only be done with a human being but the lazy worthless people will not do their job. No wonder UPS is putting them out of business.
- SWSuzie WilliamsSep 16, 20251.0I have not received imported mail.And you're saying that it's supposed to be delivered within a time frame?It has been over 4 weeks and it has still not been delivered.I was supposed to have something important delivered.Yesterday from the Tennessee Department of Health and Yale did not deliver it.What is going on?I am going to come two u s p s today and see what we can do about this because this is not right
- JAJason ArmstrongAug 12, 20255.0PO tour #337 stop by Hixson PO which is a nice and clean Post Office that the people work hard and as usual or short staff and just trying to keep up. While reading about this office it was interesting to read about the past and learn it was initially slated to be merged into the Chattanooga Post Office, but community efforts secured the preservation of the Hixson ZIP code (37343) and mailing address, which is still used today. Keep up the good work some of us know that if the PO ever goes private there will be no end to how much shipping will go up.
- LDL. DukeJul 28, 20251.0Enjoy spending 10 minutes on phone with AI and speak to No One when you call... Correction: 19 minutes, no answer.. just drive and wait in line it will be faster then attempting to talk to a live agent
- DHDeborah HarrisJul 23, 20251.0We experience routiney, not getting our mail . This makes our bills late. What’s the problem????
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Hixson?
It is located at 302 Northgate Mall Dr, Hixson, TN 37343.
What are the operating hours of this USPS location?
Monday through Friday, 8:00 AM to 4:30 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations can also take your passport photo. Be sure to complete and print your application before applying.
Do I need an appointment to get passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in passport hours are available at select locations.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this USPS location and how do I do so?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this location for exact lobby hours.
What nearby places can I visit before or after using the Post Office services here?
Nearby you can visit Northgate Cinema 8 or AMC Classic Northgate 14 for a movie, or shop at JCPenney located in Northgate Mall.
Are there professional services near the Post Office that could assist with document translation?
Yes, Chattanooga Interpreting provides translating and interpreting services near this USPS location, which can be helpful for handling documents.
If I need medical services in the area, are there any nearby providers?
Yes, nearby you can find dermatologists like Abby Russell, D.O. and Victoria Collier, M.D., as well as Smile More Orthodontics for dental needs.