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United States Postal Service

2.4
(99 reviews)

Business Details

302 Northgate Mall Dr, Hixson, TN
37343, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 302 Northgate Mall Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
302 Northgate Mall Dr, Hixson, TN
37343, United States

Hours

Reviews

2.4
99 reviews
5 stars
30
4 stars
4
3 stars
1
2 stars
5
1 star
59
  • JH
    Jon Hodge
    Feb 10, 2026
    1.0
    This post office is terrible. On a regular basis, mail should’ve delivered and then I get a notification at 5:00pm saying that something has been delayed even though the tracking shows that the post office has it. Today, it was because the mail did not even run in my neighborhood as if the mail carrier just didn’t get to it and decided to go home.
  • BL
    Bill Legacy
    Oct 31, 2025
    1.0
    They will NOT answer the phone no matter what horrible customer service 👎 trying to resolve an issue that can only be done with a human being but the lazy worthless people will not do their job. No wonder UPS is putting them out of business.
  • SW
    Suzie Williams
    Sep 16, 2025
    1.0
    I have not received imported mail.And you're saying that it's supposed to be delivered within a time frame?It has been over 4 weeks and it has still not been delivered.I was supposed to have something important delivered.Yesterday from the Tennessee Department of Health and Yale did not deliver it.What is going on?I am going to come two u s p s today and see what we can do about this because this is not right
  • AA
    A7X
    May 3, 2022
    2.0
    My mail carries are always friendly.. but no matter what I do I cannot stop them from bringing me piles and piles of mail for other people. I spoke with the usual mail person to help.. inside my mail box has me and my wife's name. and to help me she opened the box and wrote "only" beside our names.. I thought it was lazy but maybe seriously all that was needed so I thanked them. Well it hasn't helped at all. We are flipping the bill for the majority of mail to be garbage. I'm going to try and schedule a appointment with them and hopefully stop having punds of junk mail delivered daily. Not only do I get a giant cardboard Comcast promotion but the wife does too so we both get it. Please I need help to stop this waste of time and money

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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