Staples

3.7
148 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Hixson, TN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
5450 Highway 153 Suite 126, Hixson, TN
37343, United States

Hours

Reviews

3.7
148 reviews
5 stars
78
4 stars
18
3 stars
8
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported consistently poor and rude customer service, with specific complaints about unhelpful and dismissive employees.

Employee Knowledge

While some employees were praised for their helpfulness and knowledge, others were criticized for being untrained and unprofessional.

Store Condition

Several reviews mentioned that the store was cluttered, dirty, and poorly organized, impacting the overall shopping experience.

Product Availability

Customers expressed frustration with stock issues, including items being out of stock or not matching online availability.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, highlighting helpful staff and good service in specific instances.
  • JJ
    JP
    Nov 7, 2025
    1.0
    literally who runs this place? nothing has changed in YEARS customer service is horrendous and disgusting. don’t even get me started on that one dude who is still there despite the poor customer service and thinking he’s better than everyone else (u know who u are, hop off your cloud bud seriously.) what kind of business is this? i’m surprised this place is still open. the reviews literally speak for themselves it’s not a coincidence when everyone is having the same experience js!!!
  • VC
    Valarie Cox
    Nov 6, 2025
    5.0
    Had to get photo for replacement passport....very quick and professional service.
  • A2
    Anonymous Nomad 2025
    Oct 21, 2025
    2.0
    Hadn't been to Staples in a long time. Went recently and it's still same old unfriendly and non-customer centric vibe. Honestly, I'm very surprised this place is still in business. Done giving this place my business. Future office supplies will be purchased 100% Amazon online. I don't have to deal with surly, unprofessional employees who don't like their job.
  • MV
    Matt Vischetti
    Oct 16, 2025
    5.0
    Employees were very knowledgeable and helpful and made purchasing my laptop very easy.
  • KC
    Kelly Cox
    Oct 15, 2025
    5.0
    Great pick up experience! Fast friendly service and clean store!

Frequently Asked Questions About Staples

What services does Staples in Hixson, TN offer?

Staples provides printing, shipping, technology, travel, recycling services, and also offers products essential for working and learning, including design and direct mail services, passport photos, and TSA PreCheck®.

What are the Staples store hours in Hixson, TN?

The store is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.