United States Postal Service

2.1
170 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 105 Imperial Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
105 Imperial Blvd, Hendersonville, TN
37075, United States

Hours

Reviews

2.1
170 reviews
5 stars
39
4 stars
4
3 stars
7
2 stars
6
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, often with only one clerk available to assist.

Delivery Issues

Numerous complaints about unreliable mail delivery, including packages marked as delivered but not received, and mail being delivered to the wrong addresses.

Staffing Problems

Many reviews highlighted understaffing as a significant issue, leading to long lines and inadequate service during busy hours.

Passport Services

Customers expressed frustration with the passport application process, citing inconsistent hours and unhelpful staff.

Customer Support

The post office was criticized for not answering phone calls and providing poor customer support, leaving customers feeling ignored.
  • AF
    Alexandra Meyer Feast
    6 days ago
    1.0
    Doesn't answer the phone. Never attempted to deliver my certified mail FROM THE STATE, nor attempted schedule redelivery. DO YOUR JOBS!!
  • LG
    Lois Graham
    Nov 12, 2025
    4.0
    Easy drop box to send outgoing mail.
  • CM
    Charlotte Maarfi
    Oct 27, 2025
    5.0
    Always a line with a wait.
  • CM
    Claudia Martinez
    Oct 21, 2025
    5.0
    Great service , passport appointment !
  • JT
    Jessica Temple
    Sep 8, 2025
    1.0
    I work from home. Twice my mail carrier left a notice in my mailbox saying "sorry we missed you" for the same package. She literally never came to the door. I watched her pull up and leave without getting out of the truck. My cameras saw it too.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.