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The UPS Store

4.4
(177 reviews)

Business Details

2095 Exeter Rd, Germantown, TN
38138, United States
(901) 756-1618
https://locations.theupsstore.com/tn/germantown/2095-exeter-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0324 in Germantown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Poplar & Exeter Beside Firestone Across From Piccadilly.

Details

  • DeliveryNot available

Location

The UPS Store
2095 Exeter Rd, Germantown, TN
38138, United States

Hours

Reviews

4.4
177 reviews
5 stars
145
4 stars
7
3 stars
0
2 stars
0
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Terri, Antonio, and Michelle going above and beyond.

Store Environment

The store is frequently described as clean, organized, and welcoming, contributing to a positive customer experience.

Mixed Experiences

While most reviews are positive, there are a few negative experiences reported, particularly regarding service quality and employee behavior, indicating inconsistency in customer interactions.

Efficiency

Customers noted the quick service and minimal wait times, highlighting the staff's ability to handle busy periods effectively.
  • RR
    Rollin Rosatti
    1 day ago
    5.0
    Excellent customer service, extremely polite, and very quick service. Highly recommend!
  • SM
    sheila McDavid
    Feb 21, 2026
    1.0
    They stolen my package, please don't go to this one,The lady act like she didn't know what to do,and she eventually printed out a paper label from the cooy machine, not the one that supposed to stick on there, she set my package in the corner with a another man who she did the same thing to ,she just laid the paper on top, I asked her about it and she said I will later,I should have asked for my package back right then, I hope that the owner will check every single tape and fire all of the workers that are stealing.
  • DR
    Donna Rose
    Feb 13, 2026
    5.0
    I’ve found UPS store extremely efficient and the customer care is very good. Terri was training a new employee, serving customers, and answering others questions all while wearing a smile
  • CG
    Clark Gwaltney
    Feb 3, 2026
    5.0
    The staff, especially Terri, are always so kind. They even go above and beyond to make sure my little girl has a good experience.
  • MJ
    Mason Johnson
    Feb 2, 2026
    5.0
    It’s so much better than the post office! Never had to wait there. Love it so much!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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