The UPS Store

4.0
248 reviews

Business Details

1483 Nashville Pike, Gallatin, TN
37066, United States
(615) 230-9030

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3429 in Gallatin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1483 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

4.0
248 reviews
5 stars
173
4 stars
8
3 stars
6
2 stars
7
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Sarah and Barbara providing excellent service.

Efficiency

Despite long lines, customers noted that the service was quick and efficient, allowing them to complete their tasks in a timely manner.

Location Issues

Several reviews highlighted problems with the store's location, including difficult parking and confusion regarding service lines.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff and poor customer service experiences, indicating inconsistency in service quality.
  • SA
    Scott Able
    6 days ago
    5.0
    Always great there. Especially today the person that took care of me was Jalen, and he saved a trip back by being smart phone savi.
  • RB
    Rachel Beth
    Feb 4, 2026
    5.0
    Sophia G was an ABSOLUTE ANGEL!!! Going through som really tough times rn and I felt like having a panic attack b/c I had no idea what I was doing and she literally was the absolute sweetest, kindest soul!! SHE IS VALUABLE in a world where customer service seems to no longer exist she EXCEEDED any expectations!!!
  • DH
    Diana Hasman
    Feb 2, 2026
    5.0
    Sophia was the employee who helped me with my packages. She was extremely nice and well mannered, while taking care of me. GIVE THAT GIRL A RAISE
  • PW
    Paige Wiersema
    Feb 2, 2026
    5.0
    Everyone that works there is always super friendly. I’m typically there 2-3 times a month and have always had a good experience. They usually are very quick as well which I appreciate!
  • HC
    Haley Crabiel
    Jan 20, 2026
    5.0
    Writing this review for all the workers there on 1/20 around 3pm, especially Sarah! It was packed with a line out the door and everyone working was so kind and patient. Sarah had a very rude older gentleman to deal with and she handled it so professionally! If she is a leader at UPS, she is a great example to her coworkers of how to both demand respect but in a kind and professional way. I can always count on this location to not only handle my packages with care, but to treat me kindly and quickly! If you’re the rude old guy reading this - treat people nicer. You should be embarrassed by how you spoke to them!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Gallatin offer?

The UPS Store #3429 in Gallatin offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

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Certified February 08, 2026Yext Knowledge Graph
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