United States Postal Service

2.2
29 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 105 S Morgan St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
105 S Morgan St, Friendsville, TN
37737, United States

Hours

Reviews

2.2
29 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
20
  • CC
    Charles Cable
    Sep 23, 2025
    5.0
    Amazing customer service. I love my PO BOX too. I can bring everything to be shipped USPS to the Freiendsville office and I’m in and out with a smile every time. Even tho it’s a little out of my way it’s always worth it.
  • WW
    Walter
    Sep 23, 2023
    1.0
    The absolute worst post office I have ever had to deal with. If I could only describe my mail carrier as lazy that would be great, but whatever is one step below this is where she's at. I have seen her pull into my driveway and not be able to drive all the way to my sidewalk because there is a car parked there, she actually marked my package as undeliverable because she would have to stop her truck and walk the length of one car to my sidewalk! Today is the day that has finally prompted me to write a review. I had a package that needed to be signed for and she would not get out of the truck, she sat in my driveway and blew the horn. For the record, where she parked in my driveway is less than 20 ft from my front door! We're not talking about a long walk or something challenging. I was expecting two packages and asked her about it and she told me, "I don't know, check your mailbox". Really? If it's in the mailbox you literally just put it there. I have complained to the postmaster at the office more times than I can count about lost packages or my packages is being delivered to the wrong address. This post office has lost so many packages they are actually telling me they will not reimburse me for any more losses! For some reason, I'm being punished for their incompetence. There is zero accountability at this post office from the postmaster down.
  • MD
    marsha darnell
    Jun 27, 2022
    5.0
    Best Post Office EVER! Everyone is so nice, friendly and helpful😊
  • BP
    Bernice Pressley
    May 4, 2022
    5.0
    The one in Friendsville,TN was wonderful & I'm happy to be a part of the town.
  • KM
    Kerry McIntosh
    Jan 23, 2021
    1.0
    They are terrible at delivering packages from Amazon. 9 times out of 10 I just get a text delivery was attempted and they were unable so they will try again. They do not try again, they leave a note instead to come to the post office and pick my package up. I thought the USPS was supposed to deliver mail. I filled a claim with Amazon to ONLY let UPS deliver my packages and NEVER the USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.