FedEx Office in Franklin, TN provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Apr 05, 2026
Certified by FedEx Office Print & Ship Center • Apr 05, 2026
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.8
1,456 reviews
5 stars
1,350
4 stars
43
3 stars6
2 stars14
1 star
43
AM
Austin Manning
4 days ago
1.0
Rude and disrespectful employees. Far and away the worst FedEx location I’ve ever used. Do your customers a favor and clean house at this location. Completely unprofessional and flat out rude.
AP
Aimee P
Apr 1, 2026
2.0
I'm not in the habit of leaving bad reviews. But.
We were at this location today having copies made. There was a very short line a couple customers long. Yay!
The man ahead of us had come back to the counter to retrieve a flash drive that contained the original project he'd needed printed. For some reason the flash drive had not been included with his printed order. When he asked for the return of his flash drive all he got was attitude from Snarky Susie (names have been changed) and then he was told to move to the side where he waited. (He never received his flash drive while we were there.)
Our turn came and we needed 30 copies made. We wondered if we'd get a similar attitude. We weren't disappointed. Snarky Susie showed us her very best! When it was time to pay she relayed the total and we waited for her go-ahead to make payment. Instead she snarked, "Do you need to look at me to get my approval or something?" 🙄
Hope you encounter Professional Patricia instead of Snarky Susie next time you visit this FedEx.
RB
Robin Barnes
Mar 28, 2026
1.0
Horrible customer service from the woman behind the counter. I've been going to FedEx at Mallory Lane for years to print my manuals at the self service printers. I need the larger, heavy duty stapler to staple them which has never been a problem in the past. I went in a month ago to do my printing and when I asked for the larger stapler I was spoken to rudely and she suggested I use a clip. I assured her the larger stapler would work fine, just as it always has. I was so upset at her attitude I decided I wouldn't go back. But when it came to needing to print again, I decided maybe she was just having a bad day and I'd give it another try. Well, same thing happened. Same rude behavior when I asked for the larger stapler. This time I spoke to the manager about her attitude. I assured him I would never be back. So, bye bye, FedEx on Mallory. You just lost a loyal customer over a stapler!
MB
Martha Bejarano
Feb 25, 2026
5.0
Excellent service
Express delivery cut off time at 6:30 pm
Ground delivery cut off time 5:45pm
CA
Carol Aucker
Feb 3, 2026
5.0
Every worker was exceptionally polite, quickly willing to help. I am so thankful for this Fed-Ex store.
Lydia was one of the best! 5 ⭐️’s‼️
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Franklin, TN offer?
They offer printing and shipping expertise, including FedEx shipping, copying, digital printing, fax services, passport photos, online notary, lamination, binding, and more.
Where is the FedEx Office Print & Ship Center located in Franklin?
It is located at 3021 Mallory Lane, Franklin, TN 37067.
What are the operating hours for FedEx Office Print & Ship Center?
Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I use FedEx Office Print Online to upload documents for printing?
Yes, you can upload your flyers, brochures, presentations, banners, or signs online for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center offer in-store pickup and shopping?
Yes, the location supports both in-store pickup and in-store shopping.
Is there a nearby place to get a massage after visiting FedEx Office?
Yes, Best Day Massage is close by where customers can relax after their visit.
What nearby food options are available near FedEx Office Print & Ship Center?
Nearby options include Papa Johns Pizza, Five Guys, Chuy's Tex-Mex restaurant, Franklin Saladworks, Hogwood BBQ, Smoothie King, and Panda Express.
Are there nearby nail salons customers can visit near FedEx Office?
Yes, both Franklin Nail & Spa and Exquisite Nails and Spa are nearby for beauty and nail care services.
Is there a nearby AT&T Store that customers can visit?
Yes, the AT&T Store is located nearby and can assist with mobile phone needs along with their retail services.
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