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Brand Certified

United States Postal Service

2.5
(235 reviews)

Business Details

810 Oak Meadow Dr, Franklin, TN
37064, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 810 Oak Meadow Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
810 Oak Meadow Dr, Franklin, TN
37064, United States

Hours

Reviews

2.5
235 reviews
5 stars
71
4 stars
13
3 stars
11
2 stars
11
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences vary widely, with some praising friendly and helpful staff, while others report rudeness and unprofessional behavior from certain employees.

Long Wait Times

Many customers consistently report long lines and slow service, often citing understaffing as a major issue.

Delivery Issues

Numerous complaints about misdelivered packages and failure to deliver items, leading to frustration among customers.

Mixed Experiences

While some customers have had positive interactions, others express dissatisfaction with the overall management and efficiency of the post office.
  • EB
    ESSENTIAL BLENDS
    5 days ago
    5.0
    I have always enjoyed this post office. Everyone has always taken good care of me. Most everyone knows my name and when they see me, they always smile and take time to offer small talk. There is a post office a mile from my job that I could use, but I won't because of the genuine care I receive at the Oak Meadow location
  • SB
    Sydney Brown
    Feb 17, 2026
    1.0
    was super excited for my first float, booked on classpass to try it out, showed up and the door was locked and nobody answered the phone. Google said they were open, my reservation was still good to go on Classpass, and no message about closing early on their socials so not sure what went wrong. Hopefully I get my credits back/ don’t get charged a $60 no show fee.
  • EF
    Eric Frame
    Dec 24, 2025
    5.0
    Fast and friendly service. They’re making a noticeable effort to improve the customer experience and it has improved a lot.
  • AS
    Anita S
    Dec 10, 2025
    5.0
    Naresh and Kelly were so very nice and were working as fast as they could to attend to people in the lobby
  • AW
    Adam Woodside
    Dec 10, 2025
    1.0
    Dec 10th and have 2 out of 5 registers open, and a line through the building. Just as you would hope the post office would be ran. 👏👏👏

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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