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Visit your local Post Office™ at 810 Oak Meadow Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long lines and slow service, often waiting over 30 minutes to be served.
Customer Service Issues
Several reviews highlighted rude or unhelpful staff interactions, with some customers feeling dismissed or treated poorly.
Delivery Problems
Many customers experienced issues with package delivery, including misdelivered items and packages not being delivered at all.
Mixed Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for their attitude and efficiency.
Facility Management
The post office was described as understaffed and poorly managed, leading to frequent complaints about service quality.
WE
William Edmondson
Oct 6, 2025
1.0
Super long lines every time I'm there.
KB
Katelyn Bailey
Oct 2, 2025
5.0
I came in today to replace my passport because my puppy chewed it up. I was meet with what I can only describe as a fallen Angel. The women that helped me has to be one of the most kind, professional, and overall amazing humans. If I could remember her name I would personally shout her out but sadly I do not. She made the overall process very seamless. So, if you need to get anything passport related and you want a hassle free time, and good customer service, come here!!
MM
Mellea Martin
Sep 16, 2025
2.0
Watch what you leave on the prep table by the mailboxes. Someone stole my gift cards (in a kroger plastic bag) I was using the self postage machine. I later asked if they used cameras and the postal worker said no but they should.....they get asked that question sometimes. 😞
UU
Ubuhle
Sep 8, 2025
1.0
I live in Tennessee they delivered my package to Maryland… yall are truly some of the laziest people I’ve ever met.
CN
Carolyn Norman
Sep 2, 2025
2.0
Who wants to talk to a dummy all the time? I had to repeat what I said all the time. What happened to a real person?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 810 Oak Meadow Dr?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Where is the United States Postal Service located?
It is located at 810 Oak Meadow Dr, Franklin, TN 37064, USA.
What are the regular operating hours for this Post Office?
Monday to Friday, 8:30 AM to 6:30 PM; Saturday, 8:30 AM to 4:00 PM; closed on Sunday.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. You need to complete and print your application before applying.
Do I need an appointment for passport services at this location?
Yes, appointments are needed for passport services and you can schedule them online. Limited walk-in hours may be available at select locations.
How much does a passport photo cost at the United States Postal Service?
The fee for a passport photo is $15.
Can I rent a PO Box at this Post Office?
Yes, you can search for and reserve PO Boxes online or apply in person. Two valid forms of ID are required for in-person applications.
What are the PO Box access hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary by location, so check with this Post Office for specifics.
What nearby places can help me find or access the United States Postal Service?
Nearby post office branches named US Post Office and USPS can assist visitors. Also, local spots like Franklin Strap and MJC Insurance Group provide landmarks to help locate the Post Office.
What are some nearby amenities I can visit before or after my USPS visit?
You can visit the Twice Daily convenience store and gas station or relax at nearby churches such as Mercy Collective and Full Life Church located close to the USPS office.
Are there local services near the USPS that might be useful?
Nearby services include pet care at Pet Pick Pros, dental care at Grant Hensley Dentistry and Royal Oaks Family and Cosmetic Dentistry, and automotive repair at Valvoline Instant Oil Change.