The UPS Store

Reviews

• JF

  Jill W. Fox

  Feb 24, 2026
  1.0
  This is one of the the worst run businesses I have ever been in. With no offense to the young adults working there, since it is very clear that they have never been trained. I stopped in there to have 8 prints made, since I was already in this shopping center. The person at the register didn't know what to charge me and couldn't figure out how to do it. There were three people working and none of them could get these 8 prints done. They had to call the owner to ask how to do everything. My prints were 8.5 x 11 color prints on white paper, something very basic. After 15 minutes, they finally figured out how to send the digital files to the printer. I decided to pay while waiting. That was a mistake. The printer jammed and they couldn't figure out how to unjam it. Again, they had to call the owner, who recommend that I wait another 15 minutes until he got to the store. I said no, and asked for a refund. Once again, the person working at the register couldn't figure out how to do the refund, and I had to wait for someone to help him. I left and went from there to my regular UPS store on Main Street in Spring Hill. They printed the certificates in literally 3 minutes, perfectly, and charged me 30% less than the Berry Farms store did. Save your time, money and frustration level - DO NOT USE THIS STORE! Note: This same owner owns the store on Port Royal in Spring Hill.
• LB

  Lori Benham

  Jan 22, 2026
  1.0
  Staff is amazing and have nothing but great thing so say about their service. The owner has stretched himself thin. They need more workers. Printing services are not followed up with any communication. Store is overloaded with boxes and packaging. I’ve shown up twice and still haven’t begun the printing job. Our UPS back home was on top of printing. Would love them to figure it out because the location is so great!
• JJ

  Jeremy

  Jan 22, 2026
  1.0
  Wow the slowest service ever!! Zero sense of efficiency. Wow, just wow
• MS

  Mike Sleep

  Jan 7, 2026
  1.0
  Your boy who looks like a Sheep Dog has ZERO sense of urgency. I walked out of line yesterday, spent over an hour in there today for 2 Amazon prepaid returns and 1 Happy Return. No other staff - owner must be making a killing right now. Drive to a different location this month, this one is clearly not staffing for demand.
• JC

  Jessie Clarke

  Dec 17, 2025
  5.0
  So much better than the alternatives.

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