Business Details
5050 Carothers Pkwy, Franklin, TN
37067, United States
Certified by The UPS Store • Feb 08, 2026
(615) 996-1222
Certified by The UPS Store • Feb 08, 2026
https://locations.theupsstore.com/tn/franklin/5050-carothers-pkwy
Certified by The UPS Store • Feb 08, 2026
About
Certified by The UPS Store • Feb 08, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #8018 in Franklin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryAvailable
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Certified by The UPS Store • Feb 08, 2026
Hours
Certified by The UPS Store • Feb 08, 2026
Reviews
5.0
260 reviews
5 stars
259
4 stars0
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently provide exceptional, friendly, and attentive service, often going above and beyond to assist customers.
Cleanliness
Customers appreciate the cleanliness and welcoming atmosphere of the store.
Efficiency
Many reviews highlight the quick and efficient service, with minimal wait times and prompt assistance.
Personal Touch
Employees engage with customers through thoughtful gestures, such as holding doors and remembering regulars, enhancing the overall experience.
- AJAlicia JohnsonJan 30, 20265.0I LOVE this UPS. Everyone there is extremely kind. They have helped me with multiple things, returns, notarization, etc! I feel like they are the definition of exemplary customer service. At this point my whole family uses this UPS and shoutout to Pratik the owner for somehow being so great at remembering us everytime! It says something when a 5min interaction from them leaves such a positive impression on their customers. Thank you to everyone there for being the best!
- RGRyan GaylordJan 27, 20265.0Best UPS store in town! Really nice staff all around. Always so kind to me and my daughter when we visit and she usually leaves with a toy, sticker or candy from the staff. It’s these gestures that make me go out of my way to go specifically to this location out of any others in Franklin. You don’t get this level of service anywhere else. Thank you!
- RHRaleigh HJan 26, 20265.0An absolute pleasure to work with. White glove service every time!
- GXGary XuJan 21, 20265.0treated like family, courteous, absolutely exceptional service. best in town.
- CHCecilia Davis - Realtor - Sewell Electric & HVACJan 5, 20265.0⭐⭐⭐⭐⭐ I always come to this UPS Store and the service is consistently outstanding. The team is incredibly kind, professional, and genuinely helpful. They make every visit easy and pleasant, no matter how small or big the task is. You can truly feel that they care about their customers, and that makes a huge difference. Wonderful service every single time — highly recommended.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 8:00 AM - 7:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Franklin offer?
The UPS Store #8018 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to assist customers with their mailing and business needs.
What are the regular business hours for The UPS Store in Franklin?
The store is open daily from 8:00 AM to 7:00 PM, including Sundays. Hours may vary on holidays.
Is The UPS Store in Franklin open on Sundays and holidays?
Yes, it is open on Sundays from 8:00 AM to 7:00 PM. Some holidays such as November 27, December 25, and December 31 are exceptions when the store is closed.
What payment methods are accepted at The UPS Store in Franklin?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Franklin provide mailbox rentals and notary services?
Yes, mailbox rentals and notary services are available at this location to support your mail and legal document needs.
Can customers use shipping supplies and get professional printing at The UPS Store?
Yes, they offer shipping supplies and professional printing services including document finishing and sign printing.
Is there free parking available at The UPS Store in Franklin?
Yes, there is free parking available in the parking lot for customers.
What nearby places can I visit before or after my visit to The UPS Store in Franklin?
Nearby, you can visit Starbucks for coffee, Chicken Salad Chick for lunch, and Panda Express for quick fast food options.
Are there nearby healthcare facilities near The UPS Store in Franklin?
Yes, Toyos Clinic (optometrist), Cool Springs Modern Dentistry, Dr. Poole Foot & Ankle, Skin Pharm medical spa, and Family Care Center are located near The UPS Store.
Is there a convenient gas station near The UPS Store in Franklin?
Yes, a Shell gas station with a car wash and convenience store is located nearby for customers needing fuel or quick purchases.
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Certified February 08, 2026Yext Knowledge Graph
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