Brand Certified
The UPS Store
5.0(261 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
5050 Carothers Pkwy, Franklin, TN
37067, United States
Certified by The UPS Store • Mar 01, 2026
(615) 996-1222
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/tn/franklin/5050-carothers-pkwy
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #8018 in Franklin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryAvailable
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
5.0
261 reviews
5 stars
260
4 stars0
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional kindness, helpfulness, and attentiveness, often going above and beyond to assist.
Efficiency
Many reviews highlighted the quick and efficient service, with customers noting minimal wait times and smooth processes.
Welcoming Atmosphere
The store is described as clean and welcoming, with staff engaging in friendly gestures such as holding doors open and offering small treats to children.
Personal Touch
Customers appreciated the personal connections made by staff, who remembered regulars and treated them like family, enhancing the overall experience.
- TDTrish DeSocio5 days ago5.0Great customer service!!! This is a very well run store. Very helpful, efficient and always enthusiastic while taking care of their customers. It is always a pleasure to stop here to use their services.
- CBCody BogemaJan 31, 20265.0Very nice people work here.
- AJAlicia JohnsonJan 30, 20265.0I LOVE this UPS. Everyone there is extremely kind. They have helped me with multiple things, returns, notarization, etc! I feel like they are the definition of exemplary customer service. At this point my whole family uses this UPS and shoutout to Pratik the owner for somehow being so great at remembering us everytime! It says something when a 5min interaction from them leaves such a positive impression on their customers. Thank you to everyone there for being the best!
- RGRyan GaylordJan 27, 20265.0Best UPS store in town! Really nice staff all around. Always so kind to me and my daughter when we visit and she usually leaves with a toy, sticker or candy from the staff. It’s these gestures that make me go out of my way to go specifically to this location out of any others in Franklin. You don’t get this level of service anywhere else. Thank you!
- RHRaleigh HJan 26, 20265.0An absolute pleasure to work with. White glove service every time!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 8:00 AM - 7:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Franklin offer?
The UPS Store #8018 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to assist customers with their mailing and business needs.
What are the regular business hours for The UPS Store in Franklin?
The store is open daily from 8:00 AM to 7:00 PM, including Sundays. Hours may vary on holidays.
Is The UPS Store in Franklin open on Sundays and holidays?
Yes, it is open on Sundays from 8:00 AM to 7:00 PM. Some holidays such as November 27, December 25, and December 31 are exceptions when the store is closed.
What payment methods are accepted at The UPS Store in Franklin?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Franklin provide mailbox rentals and notary services?
Yes, mailbox rentals and notary services are available at this location to support your mail and legal document needs.
Can customers use shipping supplies and get professional printing at The UPS Store?
Yes, they offer shipping supplies and professional printing services including document finishing and sign printing.
Is there free parking available at The UPS Store in Franklin?
Yes, there is free parking available in the parking lot for customers.
What nearby places can I visit before or after my visit to The UPS Store in Franklin?
Nearby, you can visit Starbucks for coffee, Chicken Salad Chick for lunch, and Panda Express for quick fast food options.
Are there nearby healthcare facilities near The UPS Store in Franklin?
Yes, Toyos Clinic (optometrist), Cool Springs Modern Dentistry, Dr. Poole Foot & Ankle, Skin Pharm medical spa, and Family Care Center are located near The UPS Store.
Is there a convenient gas station near The UPS Store in Franklin?
Yes, a Shell gas station with a car wash and convenience store is located nearby for customers needing fuel or quick purchases.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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