Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #8018 in Franklin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryAvailable
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Hours
Reviews
5.0
254 reviews
5 stars
253
4 stars0
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently provides exceptional, friendly, and attentive service, going above and beyond to assist customers.
Efficiency
Customers frequently mention the quick and efficient service, with minimal wait times and fast processing.
Welcoming Atmosphere
The store is noted for its clean and inviting environment, with small gestures like holding doors and remembering customers enhancing the experience.
Personal Touch
Employees engage with customers on a personal level, often remembering names and details, which contributes to a strong sense of community.
- CHCecilia Davis - Realtor - Sewell Electric & HVACJan 5, 20265.0⭐⭐⭐⭐⭐ I always come to this UPS Store and the service is consistently outstanding. The team is incredibly kind, professional, and genuinely helpful. They make every visit easy and pleasant, no matter how small or big the task is. You can truly feel that they care about their customers, and that makes a huge difference. Wonderful service every single time — highly recommended.
- RGRicky GoreJan 5, 20265.0I don't know if all of them are like this, but at the one next to where I work, the people are extremely nice, they even hold the door for you and welcome you with a smile. They also have USPS drop off options. It is SO convenient. Thank you!
- JWJay W.Dec 23, 20255.0I can’t say enough good things about this UPS Store. I’ve been in about five times over the past month, and every single visit has been a great experience. The staff is consistently polite, friendly, and truly goes above and beyond to help. No matter who is working, I’m always greeted with a smile and treated with kindness. Customer service like this is rare these days, and it definitely doesn’t go unnoticed. Highly recommend!
- ABAmy “LuLu” BowersDec 16, 20255.0this is my favorite UPS drop off for several reasons: they greet you at the door, they remember you, it smells nice in there and I appreciate great customer service and every single employee there has been amazing to work with :)
- AHAbigail HoffmanDec 15, 20255.0I’ve used this store several times now, service is always fast and efficient. The staff is friendly, personable, and very helpful. This is an extremely well run store!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 8:00 AM - 7:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Franklin offer?
The UPS Store #8018 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to assist customers with their mailing and business needs.
What are the regular business hours for The UPS Store in Franklin?
The store is open daily from 8:00 AM to 7:00 PM, including Sundays. Hours may vary on holidays.
Is The UPS Store in Franklin open on Sundays and holidays?
Yes, it is open on Sundays from 8:00 AM to 7:00 PM. Some holidays such as November 27, December 25, and December 31 are exceptions when the store is closed.
What payment methods are accepted at The UPS Store in Franklin?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Franklin provide mailbox rentals and notary services?
Yes, mailbox rentals and notary services are available at this location to support your mail and legal document needs.
Can customers use shipping supplies and get professional printing at The UPS Store?
Yes, they offer shipping supplies and professional printing services including document finishing and sign printing.
Is there free parking available at The UPS Store in Franklin?
Yes, there is free parking available in the parking lot for customers.
What nearby places can I visit before or after my visit to The UPS Store in Franklin?
Nearby, you can visit Starbucks for coffee, Chicken Salad Chick for lunch, and Panda Express for quick fast food options.
Are there nearby healthcare facilities near The UPS Store in Franklin?
Yes, Toyos Clinic (optometrist), Cool Springs Modern Dentistry, Dr. Poole Foot & Ankle, Skin Pharm medical spa, and Family Care Center are located near The UPS Store.
Is there a convenient gas station near The UPS Store in Franklin?
Yes, a Shell gas station with a car wash and convenience store is located nearby for customers needing fuel or quick purchases.