FedEx Office in Franklin, TN provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.8
1,444 reviews
5 stars
1,343
4 stars
42
3 stars6
2 stars12
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some employees received praise for their helpfulness and kindness, while others were criticized for rudeness and hostility.
Staffing Issues
Customers frequently noted long wait times and inadequate staffing, leading to frustration during busy periods.
Service Quality
While many customers reported positive experiences with printing and shipping services, there were complaints about inconsistent pricing and service quality.
Cleanliness and Organization
The facility was generally described as clean and organized, contributing to a positive experience for some customers.
MB
Martha Bejarano
Feb 25, 2026
5.0
Excellent service
Express delivery cut off time at 6:30 pm
Ground delivery cut off time 5:45pm
CA
Carol Aucker
Feb 3, 2026
5.0
Every worker was exceptionally polite, quickly willing to help. I am so thankful for this Fed-Ex store.
Lydia was one of the best! 5 ⭐️’s‼️
LB
Leemicha Braves89
Nov 8, 2025
1.0
Good god - on a Saturday - not 1 person working in the printing side of the store. Why be open at all
SM
S M
Oct 28, 2025
5.0
Josh did a great job of getting a small project done for me on very short notice before closing tonight. Great service!!!! Thanks Josh appreciate your responsiveness on a very small but important project needed tonight!!!!
JJ
J J
Oct 24, 2025
5.0
Thank you, Malia, for the amazing customer service, kindness, and patience you showed me on Wednesday night while I was trying to send an international envelope. I truly appreciate your help that evening 😊!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Franklin, TN offer?
They offer printing and shipping expertise, including FedEx shipping, copying, digital printing, fax services, passport photos, online notary, lamination, binding, and more.
Where is the FedEx Office Print & Ship Center located in Franklin?
It is located at 3021 Mallory Lane, Franklin, TN 37067.
What are the operating hours for FedEx Office Print & Ship Center?
Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I use FedEx Office Print Online to upload documents for printing?
Yes, you can upload your flyers, brochures, presentations, banners, or signs online for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center offer in-store pickup and shopping?
Yes, the location supports both in-store pickup and in-store shopping.
Is there a nearby place to get a massage after visiting FedEx Office?
Yes, Best Day Massage is close by where customers can relax after their visit.
What nearby food options are available near FedEx Office Print & Ship Center?
Nearby options include Papa Johns Pizza, Five Guys, Chuy's Tex-Mex restaurant, Franklin Saladworks, Hogwood BBQ, Smoothie King, and Panda Express.
Are there nearby nail salons customers can visit near FedEx Office?
Yes, both Franklin Nail & Spa and Exquisite Nails and Spa are nearby for beauty and nail care services.
Is there a nearby AT&T Store that customers can visit?
Yes, the AT&T Store is located nearby and can assist with mobile phone needs along with their retail services.
Brand Certified Facts from FedEx Office Print & Ship Center
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Certified March 01, 2026Yext Knowledge Graph
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