United States Postal Service

2.4
23 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 201 N Main Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
201 N Main Ave, Erwin, TN
37650, United States

Hours

Reviews

2.4
23 reviews
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13
  • JJ
    jessmabe
    Jul 9, 2025
    1.0
    This place is a joke. I tried getting help since I haven't received some mail that showed up in informed delivery (it has been weeks since then) and the dumb website to put in a request for a search isn't working right. You'd think you could get some help in person to do the same exact thing, but no and the blonde woman up front was rude about it. The place was empty apart from me and it's like I was some burden just being there. I swear every USPS has the worst people to handle customer service. I hope USPS stops being a quasi-government run entity. If any of the miserable workers at the counters of USPS had to face a private employer most of them would have been fired a long time ago.
  • MP
    MacKenzie Perdue
    Dec 9, 2023
    1.0
    Worst customer experience, refusing to deliver a package , and being confrontational with me on the phone , terrible place ran by terrible people
  • MM
    Michael Martin
    Mar 3, 2023
    5.0
    I have had nothing but great service with the post office don't know why there rated so low a++++
  • CJ
    Christopher Johnson
    Dec 5, 2022
    1.0
    They don't know how to do their jobs in the way they should be done! Been getting the same package from the same place for over 2yrs now and for the past 2 months they haven't delivered my package because they don't care to do their job properly. When all they have to do is enter the door to see the apartment numbers and I have a note on said door saying to do so not to mention the mailbox plainly says that there are apartments inside that door. Get it together and put a lil passion into understanding and doing your jobs properly. I mean I've signed an electronic signature for said package and they don't leave it and the people working in the post office don't even know what that is, but, it's a service offered by the UNITED STATES POSTAL SERVICE which I believe IS WHOM they work for after all.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.