The UPS Store

4.3
114 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6131 in Elizabethton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Hardees.

Details

  • DeliveryNot available

Location

The UPS Store
106 Broad St, Elizabethton, TN
37643, United States

Hours

Reviews

4.3
114 reviews
5 stars
89
4 stars
4
3 stars
3
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a positive customer experience.

Service Efficiency

Customers reported quick and efficient service, often highlighting short wait times and prompt assistance.

Mixed Experiences

Some reviews indicated negative experiences with specific staff members, citing rudeness and unprofessional behavior.

Operational Issues

There were complaints about inconsistent store hours and issues with Amazon return processes, leading to customer frustration.
  • MB
    moni bee
    Nov 11, 2025
    5.0
    Parking is tight and on a slight incline so if you're challenged with this - ie. w/c or fww, you may have to think about this. Clean, well lit, they have a self-check machine for Amazon returns, the other stores don't have this yet in JC. Staff friendly and helpful.
  • KR
    Kelly Ribeiro
    Nov 11, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at The UPS Store in Elizabethton! The staff was incredibly kind, patient, and genuinely sweet — they went above and beyond to help me with everything I needed. It’s refreshing to meet people who are not only professional but also truly care about their customers. The store was spotless and very organized, which made the whole process quick and stress-free. I’ll definitely be coming back — highly recommend!
  • EH
    Eddie Hinkle
    Oct 11, 2025
    2.0
    The things I ship back to Amazon says doesn’t have to be wrapped by me that ups will wrap them doesn’t make it back to Amazon. I have friends that has the same problem with Amazon returns they are now driving to Johnson City to ups and have had no problems since moving.
  • JJ
    Jacob
    Oct 6, 2025
    5.0
    Awesome service! UPS always goes above and beyond.
  • MG
    Mary Galloway
    Jul 26, 2025
    5.0
    Quick friendly service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6131 in Elizabethton offer?

The UPS Store #6131 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.