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The UPS Store

4.3
(139 reviews)

Business Details

106 Broad St, Elizabethton, TN
37643, United States
(423) 297-1215
https://locations.theupsstore.com/tn/elizabethton/106-broad-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6131 in Elizabethton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Hardees.

Details

  • DeliveryNot available

Location

The UPS Store
106 Broad St, Elizabethton, TN
37643, United States

Hours

Reviews

4.3
139 reviews
5 stars
109
4 stars
4
3 stars
3
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, with many customers praising their willingness to assist.

Efficiency

Most reviews highlight the store's quick and efficient service, even during busy times.

Mixed Experiences

While many customers report positive interactions, there are notable complaints about rude staff and inconsistent service.

Cleanliness

The store is often noted for being clean and well-organized, contributing to a pleasant customer experience.

Parking Issues

Several customers mention the small parking lot and tight access as a drawback.
  • CC
    Catherine Cummins
    Feb 18, 2026
    5.0
    I drive away from a closer store (where I have horrible experiences) to come here. The people are always pleasant and helpful. The store is always clean and well-stocked. It is always worth the trip.
  • IA
    Ingrid Angst
    Feb 11, 2026
    5.0
    Every time we go into the UPS Store we have excellent customer service. We don’t do a lot of Amazon returns, but, when we do and I don’t quite pack something correctly or had trouble getting the return label, we have always been helped quickly and laughed together at my silly mistakes. My returns have always gotten back to Amazon with no problems. Another plus, is they are open 7 days a week with convenient hours, and the store is kept well organized and clean. It is very apparent that the owners take pride in their business.
  • SJ
    Sabrina Jacob
    Feb 5, 2026
    5.0
    I was at the ups store today the line wasn’t too terrible but there was a woman that helped me quickly and easily! Thank you Zoee!
  • AH
    Adam Henderson
    Jan 26, 2026
    1.0
    Closed for what weather?
  • DD
    Dfr144bravo
    Jan 20, 2026
    5.0
    UPS greatness at its best . This has to be the busiest UPS store I have ever seen . The staff is so professional and friendly they make it look like a walk in the park . We all know that is not the case . You want something shipped , emailed , printed or whatever the case. These amazing people will get the job done . Best of the Best

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6131 in Elizabethton offer?

The UPS Store #6131 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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