The UPS Store

3.9
133 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3253 in Dickson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hallcrest Plaza, Next To Aspen Dental.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
445 Hwy 46 S, Dickson, TN
37055, United States

Hours

Reviews

3.9
133 reviews
5 stars
91
4 stars
4
3 stars
3
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Patty, Garrett, and Adrian for their exceptional service.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly with certain staff members who were described as rude or unhelpful, leading to dissatisfaction among customers.

Cleanliness and Organization

Customers consistently noted that the store was clean, organized, and well-maintained, contributing to a positive shopping experience.

Efficiency

While many customers appreciated the quick service, some expressed frustration with long wait times and inefficiencies during busy periods.

Mixed Experiences

Overall, while many customers had positive experiences, there were notable complaints about specific interactions that negatively impacted their perception of the store.
  • NK
    Nikita Kabanov
    Nov 15, 2025
    1.0
    Worker were really rude when I went there to return my packages this Saturday. Unacceptable.
  • MM
    Melanie
    Nov 14, 2025
    5.0
    Staff is always so friendly and helpful
  • JB
    joe bailey
    Nov 10, 2025
    1.0
    This place is horrible. Apparently they don't understand the value of a dollar bill. If you come here, just don't use cash. Just use a chord. Because their math skills are below average. They have to think about chain. There's nothing to think about. It's simple. Addition and subtraction, you add or you subtract, if you don't know how to do that simple basic thing, this location needs to be closed down.There's no reason why a customer can't get their exact change back. Beyond horrible experience, I will never ship anything through u. P, s, because that name over the years has proven to be crap.
  • KV
    Kimberley Varano
    Oct 24, 2025
    5.0
    There was a lot of trained staff.i had a lot of returns, staff was new but very informative and helpful
  • JJ
    Jola James
    Sep 22, 2025
    5.0
    Seems that I always have Patti to wait on me when I go in! I usually have several items to ship! She has NEVER failed to be smiling and just SO helpful! Even if that place is just crammed full, she STILL has a smile on her face and just as nice as can be! She is definitely a strong asset to the UPS family!!!! Also, the location is always in super nice condition, clean, and organized!!! Keep up the fantastic work!!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3253 in Dickson offer?

The UPS Store #3253 in Dickson offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.

Where is The UPS Store #3253 located?

It is located at 445 Hwy 46 S, Suite 29, Dickson, TN 37055, in Hallcrest Plaza next to Aspen Dental.