United States Postal Service

3.4
99 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 240 Old Jamestown Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
240 Old Jamestown Hwy, Crossville, TN
38555, United States

Hours

Reviews

3.4
99 reviews
5 stars
51
4 stars
10
3 stars
2
2 stars
3
1 star
33
  • BH
    Brittney Howard
    2 days ago
    5.0
    Mail carrier Carolyn Sampson is the absolute best! Great attitude and actually cares about her job and making sure mail gets to the right person. Not only does she do her job above and beyond but needs recognition from her employer. Please take care of this employee 👏👏👏
  • JT
    John T
    Sep 19, 2025
    1.0
    Poor service from mail carrier on w creston packages only seem to get delivered from time to time you can forget about it on a Friday getting delivered sorry excuse for a mail carrier to supposedly not deliver to and have talked with the people in the office as well about this issue and nothing seems to change very frustrating
  • JB
    Jj Boyce
    Sep 2, 2025
    1.0
    Come on delivery drivers do better on your job they delivery regular mail today but can't even delivery a package from this morning that was out for delivery at 8:am then get informed that delivery was attempted at 8:41 but I was home this place is a joke
  • MP
    Michael P
    Aug 8, 2025
    1.0
    Although the employees are very nice the actual operations of the post office leaves much to be desired. 2 out of the 4 visits to the lobby to use self mailing before they open the assisted section I have found the envelopes and boxes were not stocked for customers use. That should be a checklist item for the night shift or the morning shift first thing.
  • JT
    Jeff Thomas
    Jul 30, 2025
    1.0
    Packages not being delivered because driveway was to rough smoothed it out a few days ago and then today no delivery for my package

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.