United States Postal Service

3.5
101 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 240 Old Jamestown Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
240 Old Jamestown Hwy, Crossville, TN
38555, United States

Hours

Reviews

3.5
101 reviews
5 stars
53
4 stars
10
3 stars
2
2 stars
3
1 star
33
  • SM
    Sara Meier
    Nov 26, 2025
    5.0
    Just moved here and Rhonda in the office is so awesome! Thank you!!
  • DD
    Dapper Dave
    Nov 24, 2025
    5.0
    Went to the Crossville USPS to inquire about a package delivery. Tracking showed the package was delivered to our mail box but it wasn't there. Talked to the route driver and he told me to go the PO and ask for the postmaster or a supervisor to run the tracking as to where it was delivered to. Service was outstanding and when the supervisor came back She said that she had talked to the carrier and that the package was found and will be delivered this afternoon. Thank You USPS Crossville!
  • BH
    Brittney Howard
    Nov 22, 2025
    5.0
    Mail carrier Carolyn Sampson is the absolute best! Great attitude and actually cares about her job and making sure mail gets to the right person. Not only does she do her job above and beyond but needs recognition from her employer. Please take care of this employee 👏👏👏
  • JT
    John T
    Sep 19, 2025
    1.0
    Poor service from mail carrier on w creston packages only seem to get delivered from time to time you can forget about it on a Friday getting delivered sorry excuse for a mail carrier to supposedly not deliver to and have talked with the people in the office as well about this issue and nothing seems to change very frustrating
  • JB
    Jj Boyce
    Sep 2, 2025
    1.0
    Come on delivery drivers do better on your job they delivery regular mail today but can't even delivery a package from this morning that was out for delivery at 8:am then get informed that delivery was attempted at 8:41 but I was home this place is a joke

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.