The UPS Store

4.9
242 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #8065 in Crossville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
207 Highland Square, Crossville, TN
38555, United States

Hours

Reviews

4.9
242 reviews
5 stars
237
4 stars
2
3 stars
0
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Alyssa, Nick, and Cameron, received high praise for their friendliness, helpfulness, and efficiency in assisting customers.

Quick Service

Customers frequently noted the quick and efficient service provided, often completing transactions in under 10 minutes.

Positive Atmosphere

The store is described as clean and welcoming, with a cheerful and energetic staff that enhances the customer experience.

Expert Assistance

Employees demonstrated strong knowledge of services, effectively assisting customers with various tasks, including Amazon returns and shipping options.

Mixed Feedback on Passport Photos

Some customers reported dissatisfaction with passport photo services, indicating a need for improvement in meeting requirements.
  • AC
    Alberta Cato
    4 days ago
    5.0
    My first time in our UPS Store in Crossville. The employee that helped me was Alissa. Ms. Alyssa was wonderful . She treated me very nice, polite and Ms. Alyssa made me feel welcome. She took care of my needs and Ms. Alyssa was a sweetheart. My first time here and it will not be my last!!
  • AP
    April Pedersen
    Nov 17, 2025
    5.0
    Needed to ship 2 empty picture frames. One was large, the 2nd odd shaped. Nick was amazing!!! He created boxes to accommodate each frame and was quite conscientious to ensure they arrived well cushioned. Nick deserves a raise.
  • TF
    Thomas Fox
    Nov 4, 2025
    5.0
    Fast friendly service. Excellent customer service. Very knowledgeable in their products and processes.
  • SY
    Suzie York
    Oct 31, 2025
    5.0
    Alyssa was quick to greet me & very friendly and great customer service. I was in & out quick. Great job Alyssa
  • HH
    Hook104
    Oct 23, 2025
    5.0
    Stopped in the store on Oct 23, 2025 and the experience was quick and easy. Alyssa was friendly and extremely helpful. The transaction to ship overnight was easy due to Alyssa's expert assistance.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #8065 in Crossville offer?

The UPS Store #8065 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.