Staples

4.0
199 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Crossville, TN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2547 North Main St, Crossville, TN
38555, United States

Hours

Reviews

4.0
199 reviews
5 stars
126
4 stars
23
3 stars
4
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported rude or unhelpful interactions.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided excellent assistance, particularly in tech-related inquiries and product recommendations.

Store Organization

Customers frequently mentioned issues with store organization, including long wait times at checkout and difficulty finding products.

Product Availability

There were complaints about limited product selection and stock issues, particularly regarding computers and printers.

Positive Experiences

Despite negative feedback, many customers shared positive experiences, particularly with specific employees who went above and beyond to assist.
  • DW
    Darci Welch
    Dec 20, 2025
    1.0
    Not many employees were there when we went to buy a new tablet. Out of the 3 employees there only 1 knew what he was doing but when we finally got him to help us he went to check someone else out and never came back. Neither of the front registers were open. The employee at the shipping dept. desk was not knowledgeable at all. We ended up leaving and buying elsewhere. Will not go there again….not a great customer friendly store at all.
  • MJ
    Maria Jimenez
    Dec 20, 2025
    1.0
    I went in wanting to purchase a printer and some other things I needed . I asked one of the associates where I can check out as I saw no one at any counter. She ignored me and didnt service. I ended up not buying anything. I will not be returning to this location
  • AW
    Anna Williams
    Dec 12, 2025
    1.0
    No registers open for purchases. When I waited in line at the only station with a person I was told it was for Amazon only when I got to the register. I was directed to a station that did not have a cashier and was expected to wait until he finished with the five people in line behind me.
  • DO
    delores owens
    Dec 5, 2025
    5.0
    Great customer service! The employee went above and beyond to help me!
  • BE
    Brian Berrios - Auto Expert
    Dec 4, 2025
    5.0
    I used this store and found the staff to be very helpful. The GM Eric is very proffessional and runs a great store. Use Staples Crossville for all your business needs.

Frequently Asked Questions About Staples

What are the main services offered by Staples in Crossville, TN?

Staples provides innovative printing, shipping, technology, travel, and recycling services along with essential products for working and learning.

Which pickup and delivery options does Staples Crossville offer?

They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.