With a focus on the community of small businesses and consumers, Staples in Crossville, TN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported rude or unhelpful interactions.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided excellent assistance, particularly in tech-related inquiries and product recommendations.
Store Organization
Customers frequently mentioned issues with store organization, including long wait times at checkout and difficulty finding products.
Product Availability
There were complaints about limited product selection and stock issues, particularly regarding computers and printers.
Positive Experiences
Despite negative feedback, many customers shared positive experiences, particularly with specific employees who went above and beyond to assist.
DW
Darci Welch
Dec 20, 2025
1.0
Not many employees were there when we went to buy a new tablet. Out of the 3 employees there only 1 knew what he was doing but when we finally got him to help us he went to check someone else out and never came back. Neither of the front registers were open. The employee at the shipping dept. desk was not knowledgeable at all. We ended up leaving and buying elsewhere. Will not go there again….not a great customer friendly store at all.
MJ
Maria Jimenez
Dec 20, 2025
1.0
I went in wanting to purchase a printer and some other things I needed . I asked one of the associates where I can check out as I saw no one at any counter. She ignored me and didnt service. I ended up not buying anything. I will not be returning to this location
AW
Anna Williams
Dec 12, 2025
1.0
No registers open for purchases. When I waited in line at the only station with a person I was told it was for Amazon only when I got to the register. I was directed to a station that did not have a cashier and was expected to wait until he finished with the five people in line behind me.
DO
delores owens
Dec 5, 2025
5.0
Great customer service! The employee went above and beyond to help me!
BE
Brian Berrios - Auto Expert
Dec 4, 2025
5.0
I used this store and found the staff to be very helpful. The GM Eric is very proffessional and runs a great store. Use Staples Crossville for all your business needs.
What are the main services offered by Staples in Crossville, TN?
Staples provides innovative printing, shipping, technology, travel, and recycling services along with essential products for working and learning.
Which pickup and delivery options does Staples Crossville offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
What are the store hours for Staples in Crossville, TN?
Monday to Friday: 9am-8pm, Saturday: 10am-7pm, Sunday: 11am-6pm.
Which major brands are available at Staples in Crossville?
Brands include Amazon, Avery, Dell, HP, Microsoft, Logitech, Canon, Epson, Apple, and many more office and tech brands.
What payment methods are accepted at Staples Crossville?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples in Crossville offer any services related to recycling?
Yes, they offer electronics, ink cartridge, and battery recycling services.
Where is Staples located in Crossville?
Staples is located at 2547 North Main St, Crossville, TN 38555, USA.
Are there any UPS services near Staples in Crossville?
Yes, nearby there are UPS Alliance Shipping Partners and UPS Access Point locations, which assist with shipping and package drop-off and pickup.
What dining options are close to Staples in Crossville for a meal before or after visiting the store?
Nearby dining includes El Rey Antojitos Mexicanos, Zaxby's, Jersey Mike's Subs, Subway, and TCBY for ice cream, offering a variety of food choices.
What other services or amenities can customers find near Staples Crossville?
Nearby places include Walmart Pharmacy, Crossville Family Chiropractic, Lowe's Home Improvement, and Great Clips salon for health, home improvement, and grooming needs.