United States Postal Service

2.5
26 reviews

About

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Visit your local Post Office™ at 4402 Hooper Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4402 Hooper Hwy, Cosby, TN
37722, United States

Hours

Reviews

2.5
26 reviews
5 stars
8
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1 star
15
  • DJ
    Dave Heuman Jr
    Oct 24, 2025
    1.0
    Rude and slovenly dressed employees especially the blonde she call me stupid and wouldn't give me my mail they tried to send to the wrong address acting like it's my fault I didn't have the pickup ticket that they sent to the wrong address
  • JP
    James Poland
    Oct 4, 2025
    1.0
    This is by far the WORST post office ever. The people are lazy,rude,careless and very nasty. They have no care for anyone or their mail, packages or anything they deliver. If there was a way to get the federal government in there to investigate them they should. The people inside the office are just as bad. None of them have any business working with the public let alone operating a postal service.
  • AF
    Amanda Franklin
    Oct 13, 2022
    1.0
    I understand that they are short staffed but the level of unprofessional behavior on the part of the new mail carrier on my route is unbelievable. I see her make constant mistakes, as well as be condescending, but this office seems perfectly fine with her actions. I have never in my life seen a job cater to someone so much who obviously isn’t capable of doing the job effectively or efficiently. This office definitely needs to do at least one employee evaluation. So far the issues that have arisen are: 1. Mail carrier refuses to deliver to the mail boxes on my road that have existed in the same location for decades. 2. Mail carrier purposely spun tires on road one of the last times she did deliver my mail. 3. When I had to go to retrieve my mail, she was so busy handing it to me in a disheveled manner that she gave me a mail divider (which I went out of my way to return). 4.other residents of the road I live on have witnessed mail carrier making countless other mistakes/ issues. Update: was forced to rent a PO Box. Still, nothing but problems. Even when I have my packages sent here I have issues. I try to be fair when posting reviews, however, I don’t know what’s going on with this place but it’s a sorry excuse for a post office anymore. Update 3: I was slightly hopeful as this place has new management now. Well, best advice I can give you now is to for sure drive out of your way to other post offices if possible. All I needed this visit was to ship a package. My box (which was not large) just needed a little tape to seal the top, which I kindly asked for. I have never seen such a big deal made out of a tiny bit of tape in my life. I keep hoping that someone from corporate will see this and notice what poor choices are being made at this place of business. I hope customer service matters to someone out there.
  • AA
    Aryn
    Aug 19, 2017
    1.0
    Good luck getting your mail...My mail is frequently returned to sender even though I have a P O BOX & mail box clearly marked in my neighborhood. This has been going on for almost 3 years...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.