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Visit your local Post Office™ at 4402 Hooper Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Rude and slovenly dressed employees especially the blonde she call me stupid and wouldn't give me my mail they tried to send to the wrong address acting like it's my fault I didn't have the pickup ticket that they sent to the wrong address
JP
James Poland
Oct 4, 2025
1.0
This is by far the WORST post office ever. The people are lazy,rude,careless and very nasty. They have no care for anyone or their mail, packages or anything they deliver. If there was a way to get the federal government in there to investigate them they should. The people inside the office are just as bad. None of them have any business working with the public let alone operating a postal service.
AF
Amanda Franklin
Oct 13, 2022
1.0
I understand that they are short staffed but the level of unprofessional behavior on the part of the new mail carrier on my route is unbelievable. I see her make constant mistakes, as well as be condescending, but this office seems perfectly fine with her actions. I have never in my life seen a job cater to someone so much who obviously isn’t capable of doing the job effectively or efficiently. This office definitely needs to do at least one employee evaluation.
So far the issues that have arisen are:
1. Mail carrier refuses to deliver to the mail boxes on my road that have existed in the same location for decades.
2. Mail carrier purposely spun tires on road one of the last times she did deliver my mail.
3. When I had to go to retrieve my mail, she was so busy handing it to me in a disheveled manner that she gave me a mail divider (which I went out of my way to return).
4.other residents of the road I live on have witnessed mail carrier making countless other mistakes/ issues.
Update: was forced to rent a PO Box. Still, nothing but problems. Even when I have my packages sent here I have issues. I try to be fair when posting reviews, however, I don’t know what’s going on with this place but it’s a sorry excuse for a post office anymore.
Update 3: I was slightly hopeful as this place has new management now. Well, best advice I can give you now is to for sure drive out of your way to other post offices if possible. All I needed this visit was to ship a package. My box (which was not large) just needed a little tape to seal the top, which I kindly asked for. I have never seen such a big deal made out of a tiny bit of tape in my life.
I keep hoping that someone from corporate will see this and notice what poor choices are being made at this place of business. I hope customer service matters to someone out there.
AA
Aryn
Aug 19, 2017
1.0
Good luck getting your mail...My mail is frequently returned to sender even though I have a P O BOX & mail box clearly marked in my neighborhood. This has been going on for almost 3 years...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 4402 Hooper Hwy?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also offer passport photo services. Make sure to complete and print your application before visiting.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 4402 Hooper Hwy?
The Post Office is open Monday through Friday from 7:30 AM to 12:00 PM and 1:00 PM to 3:30 PM, and Saturdays from 7:30 AM to 10:00 AM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for exact access times.
What nearby places could I visit before or after using the Post Office?
Nearby places include Cosmic Ties (an arts and gifts shop), The Sub Station & Italian Restaurant, Greasy Spoon burger restaurant, and Cosby Bbq Pit for dining options.
Are there accommodation options near the Post Office for travelers?
Yes, nearby accommodations include 3 Way Inn, Cosby Creek Cabins, Bear Cub Inn, Cub Motel, and Maranatha Resort.
What local amenities can help customers visiting the Post Office?
Webb's Market offers grocery and gas services nearby, and Dollar General provides discount shopping close to the Post Office location.
How can I schedule an appointment for passport services at this location?
Appointments can be scheduled online using the USPS appointment scheduler available at https://tools.usps.com/rcas.htm.