Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8255 Macon Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
319 reviews
5 stars
40
4 stars
12
3 stars3
2 stars
15
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy.
Delivery Issues
Frequent complaints about lost, misdelivered, or delayed packages, with customers reporting that their mail is often not delivered at all.
Long Wait Times
Customers consistently mention long wait times both in line and for package deliveries, with some reporting waits of over 40 minutes.
Incompetence
Many reviews indicate a lack of competence among staff, with reports of packages being mishandled or not scanned properly.
Mixed Experiences
While the majority of feedback is negative, a few customers mention positive interactions with specific employees who provided helpful service.
- SWSeth WebberNov 17, 20251.0If I could give zero stars, I would. This post office clearly has no understanding of the eBay Standard Envelope shipping program, even though it is USPS-approved and used by thousands of sellers every single day. Instead of processing my packages normally, they slapped “postage/format issue” stickers on multiple envelopes — all of which had valid eBay shipping labels — and returned the entire stack to me. Because of their mistake, I now have to open every envelope, repackage every order, reprint labels, and resend everything. That’s time, money, and materials wasted for no reason other than a complete lack of training. Here’s the frustrating part: eBay Standard Envelope labels do not require counter scanning and are specifically designed to go directly into the mail stream. Multiple USPS employees don’t seem to know this, and instead of asking or learning, they just reject the mail and hand it back. This location desperately needs basic training on modern USPS services, because right now they are actively causing sellers financial loss, delays for buyers, and unnecessary headaches for anyone using perfectly valid postage. Do better.
- SCSheryl ClaytonNov 14, 20251.0This is the worst! Customer service is terrible! Attitudes are the worst!
- MNMarat NevmatulinNov 11, 20252.0No outside drive-through mail drop off boxes like the othe post offices have. There is one inside with one 4pm pick up time only.
- GMGary MOct 27, 20251.0When will someone who cares take a look at this post office how low of a score before an inspection is done? Our home delivery service is horrible since a long time employee either retired or quit. Every week we have misdelivered mail to neighnors its like the driver doesnt care. Also tried forwarding mail to a daughter who is in the military overseas serving her country and the driver just returns the mail right back to our home even though it is clearly marked to be forwarded.
- AAAldieOct 23, 20251.0Please fire the oldest lady that works here! She never fails! ALWAYS ALWAYS RUDE!! It's like she's menopausing or something! SHE NEVER FAILS TO BE RUDE EVEN IF YOU ASK NICELY! she's black with dreds, gray hair! Pls fire her!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8255 Macon Rd?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I get a passport application and photo at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours of this USPS Post Office at 8255 Macon Rd?
The Post Office is open Monday through Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 2:00 PM, and is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location, so check with this Post Office directly.
What nearby places can I visit around the United States Postal Service at 8255 Macon Rd?
Nearby you can visit the Cordova Post Office and Courthouse, a historic building, as well as Cinnamon Twist Boutique for shopping and City Church Memphis for religious services.
How can I use nearby transit or landmarks to find the USPS location at 8255 Macon Rd?
The USPS is near landmarks such as the Cordova Post Office and Courthouse, which can help orient you when visiting the area for postal services.
What other services are available nearby besides the Post Office?
Nearby services include Garrett's Hauling for waste management, the Mid-South Sikh Sabha religious center, and various insurance agencies like Ron Townsend Insurance.
Where can I find more information or schedule appointments with this USPS location?
You can find more information or schedule passport appointments online at https://tools.usps.com/rcas.htm or visit their official location page at https://tools.usps.com/locations/details/1359247.