Business Details
900 S Willow Ave, Cookeville, TN
38501, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 900 S Willow Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.9
89 reviews
5 stars
38
4 stars
5
3 stars0
2 stars
3
1 star
43
- MSMatthew Smallwood3 days ago1.0Not only did they send me half a letter, but have been calling to figure out what to do about this since they opened and no one will answer. Great customer service can't wait to get Justice For This.
- JKJac KogeloFeb 9, 20261.0They keep canceling my deliveries.
- CEChasady EellsFeb 1, 20261.0Good luck ever getting anything delivered on time. You can STOP delaying packages by an absurd amount of time now considering the snow has been melted for days...... Third edit after a third delivery that's gonna end up late 🙄 I truly cannot stand USPS honestly
- NFN FJan 29, 20261.0I am reviewing this post office location as the sender, not the recipient. I was forced to file a claim for a package that was marked “out for delivery” and then inexplicably disappeared on 1/16/26. According to tracking, the package was last seen by the carrier with the label torn off and was supposedly en route to a damaged package facility. This has been an extremely frustrating experience. I even escalated the issue to USPS Consumer Affairs for investigation. I genuinely feel for the residents of this city, as it appears they cannot rely on this post office to deliver mail accurately, on time, or at all.
- JFJeanne FaithfulDec 29, 20251.0I've been here since 2006 and this office does not do a good job. There was a time the post office in general was great. They lose mail, deliver when they want to, can't keep employees and really their attitude is they dont care. I think this should no longer be a federal agency. We have to call and get companies that mail our bills to get amounts because they dont arrive on time. Yes, I am old fashion! I'd be embarrassed to say I worked here. Fire them all. Worthless.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 900 S Willow Ave?
You can send mail and packages, get money orders, rent PO boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations can also take your passport photo.
Do I need an appointment to use passport services at this USPS location?
Most passport services require you to schedule an appointment online, though limited walk-in hours may be available.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at the USPS website and then complete your setup in person.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but specific access hours may vary by location.
What nearby postal facilities can I visit around this Post Office?
Nearby postal facilities include the US Post Office and another United States Postal Service location, providing additional mailing and shipping options.
Are there any financial services near the USPS at 900 S Willow Ave?
Yes, nearby financial services include FirstBank, Onemain Financial, and Mariner Finance, convenient for banking or loan needs before or after your postal visit.
What healthcare facilities are close to the USPS location in Cookeville?
You can find Plateau Oral Surgery, results PHYSIOTHERAPY Cookeville, Gentiva Health Care, and Veterans Affairs Department nearby for various medical and therapeutic services.
Where can I enjoy dining near the United States Postal Service on S Willow Ave?
Hardwoods Smokehouse, a barbecue restaurant and food truck, is located nearby for a meal before or after your postal visit.
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