Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7334 in Cookeville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Willow And Jackson Next To McDonalds And Cici's Pizza.
Details
- DeliveryNot available
Location
Hours
Reviews
4.9
960 reviews
5 stars
927
4 stars10
3 stars2
2 stars5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.
Efficiency
Customers reported quick service with minimal wait times, even during busy periods, making the process of shipping and returns easy and fast.
Positive Atmosphere
The store is noted for its cheerful and welcoming environment, with employees often going above and beyond to assist customers.
Mixed Experiences
While most feedback was positive, there were a few isolated incidents of unprofessional behavior from specific employees.
- HHHeyitsmarioJan 4, 20264.0Five-Star Staff… Two-Star Parking Lot This UPS Store really nails it when it comes to customer service. The people inside are amazing and clearly trained well. They’re friendly, fast, and know what they’re doing. I brought in seven packages and was out in under a minute. During my short time there, I counted seven employees and only five customers. That efficiency inside is the exact opposite of what happens outside. The store sits in a cramped corner of a busy shopping strip on Willow Avenue, and getting in and out feels like a chore (see photo attached for reference). You basically have to already be heading south on Willow to even get into the lot, and once you pull in, the parking area is tight, awkwardly angled, and full of traffic from the surrounding businesses. Between the newly opened Rock N Roll Sushi, the nail salon, HoneyBaked Ham, and everything else in that plaza, cars are coming from every direction. Walking across the lot with kids feels stressful and honestly a little unsafe. If this store ever moved to a safer, more accessible location, it would be perfect. It would finally feel as easy to get there as it is to get help once you’re inside. A clearer entrance, wider parking spaces, and a safer path to the door would make a huge difference for families with young kids, older adults, and anyone carrying boxes.
- JJJrMcKingDec 30, 20255.0Drop off 140 card readers and the staff was able to handle the volume incredibly fast..
- TGTina GravesDec 23, 20255.0I was running a little behind and pulled up to the store just after closing. Abbey and Jackson were working. They allowed me to come in to ship/return my items. They were super helpful and didn’t mind staying over at all. Great experience and employees. It’s always nice to come into contact with younger people who do not mind working.
- CPCarrie PenningtonDec 20, 20252.0If you're prepared, this place is great to drop things off. If you need any help at all, the employees act like you're a complete inconvenience and waste of their time.
- MKMark KuykendallDec 15, 20255.0Had a special handling package that all other careers quickly replied no! Called this store and the owner said they could make things happen, when i arrived talked with the manger and she got me took care off, even packing it, for a reasonable cost.Reminds me of the difference dealing with a home town bank vs huge corporate bank. Very thankful for business that will work with people.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7334 in Cookeville offer?
The UPS Store #7334 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #7334 located?
It is located at 541 S Willow Ave, Ste 101, Cookeville, TN 38501, US, at the corner of Willow and Jackson next to McDonald's and CiCi's Pizza.
What are the operating hours of The UPS Store #7334?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store #7334 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 5:00 PM.
What payment options are accepted at The UPS Store #7334?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #7334 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available to help manage your mail and packages locally.
Are there places to eat near The UPS Store #7334 if I want to grab a meal before or after my visit?
Yes, CiCi's Pizza is located next to the store, and other nearby dining options include TN Giardiniera and Rock N Roll Sushi, offering a variety of food choices.
Where can I find professional shredding services near The UPS Store #7334?
Shred Nations is nearby and offers professional shredding services if you need additional options beyond those at The UPS Store.
What other businesses are located near The UPS Store #7334 that could be useful to customers?
Nearby businesses include PRO Nails & Spa for beauty services, T-Mobile for mobile phone needs, and Marble Slab Creamery for ice cream treats.
How can I contact The UPS Store #7334 for inquiries or support?
You can call them at +1 931-400-0400 or email store7334@theupsstore.com. They also have a Facebook page at https://www.facebook.com/108215094341330.