Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cookeville, TN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
163 reviews
5 stars
96
4 stars
23
3 stars
11
2 stars
9
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Staffing Issues
Many customers noted that the store is often understaffed, leading to long wait times and difficulty finding assistance.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciate the variety of products available, particularly for office and school supplies.
Printing Services
The print services received both praise for helpful staff and criticism for delays and issues with orders.
- SDSharon DyerNov 9, 20255.0Staples is so easy to work with and staff is very helpful. Sending photos to print from your phone is so easy to do.
- CDCandice DuBoseNov 4, 20253.0I usually do not put anyone on blast giving Google reviews that are negative unless it is a very bad experience. However, today would make the third time that I have came into the store to drop off a return for Amazon / Shein and each time it has been the same woman and she does not greet you or say a word. She looks like she hates her job and does not say hello, how are you doing, thank you or anything. At the end of the transaction she just hands me the paper/receipt. No thank you, have a good day or anything. The time before this one I watched her do the same with the customer ahead of me. She gives off negative vibes and its an uncomfortable transaction honestly.
- DWDawn WallerOct 11, 20255.0Awesome customer service!!
- SPSteve PearceOct 9, 20252.0Woefully understaffed. Can't ask questions or return items without difficulty finding someone and wasted time standing in line to be told to go to a counter that had no one there
- PSProper StepsOct 1, 20255.0The store was very clean and the associates were very friendly and helpful
Frequently Asked Questions About Staples
What types of services does Staples in Cookeville, TN offer?
Staples provides innovative printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the operating hours for Staples in Cookeville?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Staples located in Cookeville?
Staples is located at 514 South Willow Avenue, Willow Bend Shopping Center, Cookeville, TN 38501.
What types of products can I find at Staples in Cookeville?
Products include laptops, desktops, printers, ink and toner, office supplies like paper and pens, office furniture, and school supplies.
Does Staples in Cookeville offer in-store pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Staples in Cookeville?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there recycling services available at Staples in Cookeville?
Yes, Staples provides recycling services including electronics, ink cartridges, and batteries recycling.
What nearby financial services can I visit around Staples in Cookeville?
Nearby financial services include Regional Finance and Republic Finance, offering loans and banking services which might assist you with funding for office supplies or business needs from Staples.
Are there nearby shipping and courier services near Staples for additional shipping options?
Yes, UPS Access Point location and UPS Alliance Shipping Partner are close by, providing convenient shipping and delivery services complementing those at Staples.
What local amenities can I enjoy before or after shopping at Staples in Cookeville?
Nearby amenities include Starbucks for coffee, Walgreens for pharmacy and convenience needs, and several beauty salons like Supercuts and Relax Nail Spa to relax before or after your visit.