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Brand Certified

United States Postal Service

2.3
(255 reviews)

Business Details

1981 Keith St NW, Cleveland, TN
37311, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1981 Keith St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1981 Keith St NW, Cleveland, TN
37311, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 2:30 PM
SundayClosed

Reviews

2.3
255 reviews
5 stars
60
4 stars
15
3 stars
12
2 stars
10
1 star
158
  • JM
    John Mcconville
    6 days ago
    5.0
    Brittany was so courteous and professional. Even the bad news of letter in New Mexico instead of here wasn't as painful after her efforts.
  • CV
    Christian Vandusen
    Mar 17, 2026
    1.0
    5 packages in a row have been delivered 2 -3 houses down. I’ve got our address wrote in big numbers on our mail box and door . It’s pure laziness and poor attention to detail.
  • BT
    Briona Turner
    Mar 7, 2026
    1.0
    These people are actually useless. I really don’t care if feelings are hurt, they are useless mean, and strive to ruin peoples trips/days .
  • DD
    Dylan
    Feb 20, 2026
    1.0
    Delivery to parcel lockers from them is a nightmare. They drop the "its been in the parcel locker too long so you have to come get it" after it was NEVER in the parcel locker in the first place. They're just too lazy to bring it to your door when the parcel lockers are full. Then you get the pleasure of waiting in line 30 minutes while one person services 50 people and the other two go on smoke break. Some old guy wants to mail his lawnmower for 1 stamp, another person wonders why they cant mail C4 in a regular box, and someone wants to mail a check for $8k to his secret girlfriend in California and wants to know every possible way to insure it. This place is awful.
  • RR
    RChester
    Jan 12, 2026
    1.0
    Amazon delivery USPS problems again. I heard a vehicle pull up in our driveway. I then heard a door close. I looked out the window and the USPS vehicle was in the drive and started driving off. I immediatly went outside. NOTHING side or front door. I log in to Amazon and package marked as undeliverable due to DOG. There is no dog, we have no dog, I did not see any dog outside when I went out right after he left. SEROUSLY???????

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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