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Visit your local Post Office™ at 155 Broad St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I didn’t even know that post offices existed where the employees seem happy and are kind and extra helpful. Both times I’ve been in here two separate employees have gone out of there where to help me and provide extraordinary service. So thankful to have such a wonderful post office nearby!
BT
Business Time
Oct 24, 2025
5.0
Lisa at downtown Post Office is always extremely honest, competent, helpful, efficient and will help everyone in every way having to do with their postal business
MB
Maxim Bakurov
Sep 8, 2025
1.0
While calling one of the attached numbers, I was connected with option-limited robot. Didn’t help, wasted time, and nothing’s solved
JJ
JR
Jul 16, 2025
5.0
Lisa, at Broad Street PO is an exceptional example of exemplary customer service. She always has a smile, advises on best mail options, treats everyone respectfully, takes time to ensure you are satisfied before moving to next person, and advises how to solve problems encountered with mailing issues. Lisa demeanor, mannerism, and customer service skills should be the model by which other employees within this system emulates.
JC
James Carroll
Oct 12, 2023
1.0
Waiting for an Amazon package that was out for delivery. End of day get a message that it wasn't deliverable because the front door or driveway wasn't accessible. I live in an apartment complex with no gate. If my front door was blocked then my neighbor and myself wouldn't be able to leave, which we can because it isn't blocked. It's just plan ineptitude and laziness of the postal carrier, but what would expect from a government worker.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered by the United States Postal Service at 155 Broad St NW?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, with limited walk-in hours available at select locations.
What are the Post Office's operating hours?
Open Monday to Friday from 10:00 AM to 1:00 PM and 1:30 PM to 4:00 PM. Closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online and complete the setup in person at the Post Office with two valid IDs.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check directly with this Post Office.
What nearby places can I visit around the Post Office at 155 Broad St NW?
Nearby you can visit the Bradley County Courthouse, Parish Meeting House cafe, and the Cleveland Apple Festival community event.
Are there other Post Offices near the United States Postal Service at 155 Broad St NW?
Yes, the Post Office Downtown Cleveland is nearby if you need additional postal services or government-related assistance.
What local government offices are located near this Post Office?
Nearby government offices include Bradley County Government, Bradley County Stormwater Program, and Bradley County Election Commission.
Can I combine a visit to this Post Office with nearby shopping or dining?
Yes, you can visit local spots like Stamper's Furniture for retail, Custom Awards for souvenirs, and Mexi Botanas diner for food and smoothies.