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United States Postal Service

3.3
(23 reviews)

Business Details

155 Broad St NW, Cleveland, TN
37311, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 155 Broad St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
155 Broad St NW, Cleveland, TN
37311, United States

Hours

Reviews

3.3
23 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
0
1 star
10
  • RR
    RChester
    Jan 12, 2026
    1.0
    Amazon delivery USPS problems again. I heard a vehicle pull up in our driveway. I then heard a door close. I looked out the window and the USPS vehicle was in the drive and started driving off. I immediatly went outside. NOTHING side or front door. I log in to Amazon and package marked as undeliverable due to DOG. There is no dog, we have no dog, I did not see any dog outside when I went out right after he left. SEROUSLY??????? Also they never pickup the phone and the 'hot' line is all automated. You will never speak to anyone.
  • AS
    Anne Shifley
    Jan 5, 2026
    5.0
    Miss Lisa is by far the most kind, patient and knowledgeable window clerk at ANY Post Office I have ever visited. This location is rarely too busy. Parking is a thing, but who couldn’t use a nice walk? Would much rather visit this location than any other in Cleveland.
  • JH
    Jenevieve Hornsby
    Nov 14, 2025
    5.0
    I didn’t even know that post offices existed where the employees seem happy and are kind and extra helpful. Both times I’ve been in here two separate employees have gone out of there where to help me and provide extraordinary service. So thankful to have such a wonderful post office nearby!
  • MB
    Maxim Bakurov
    Sep 8, 2025
    1.0
    While calling one of the attached numbers, I was connected with option-limited robot. Didn’t help, wasted time, and nothing’s solved
  • AH
    Annette Hansen
    Dec 5, 2023
    5.0
    Excellence in Service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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