Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3642 in Cleveland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Farmland Corner Shopping Center At Corner Of Keith St & Stuart Rd.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
208 reviews
5 stars
130
4 stars
6
3 stars
5
2 stars
11
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior.
Efficiency
Customers appreciate the quick service and efficiency, often noting minimal wait times despite busy conditions.
Staff Attitude
Several reviews highlight a lack of professionalism and negative attitudes from some employees, impacting overall customer experience.
Cleanliness
The store is generally described as clean and well-maintained, contributing positively to customer perceptions.
Problem Resolution
There are complaints regarding unresolved issues and poor handling of package problems, leading to customer dissatisfaction.
- JJJoseph1 day ago5.0Jacob was very polite and helpful. The lady packing boxes smiled & greeted me, too. The Amazon return was super-easy. I was in & out in just a few minutes. Other than the Sunday traffic around the place, this was a good experience. Polite, friendly, & professional... qualities one doesn't get most places anymore. I truly appreciate those. I almost wish I needed a UPS store more often than more every few years.
- GBGreg Brown2 days ago5.0The UPS store in Cleveland, Tennessee has a welcoming staff, friendly service, and greated us promptly upon entry. The serviced our needs of a notary, envelope for shipping the paperwork, and directed us to the nearest Fed-Ex drop of for our prepaid shipping needs.
- KSK Saltmarsh-Voss6 days ago5.0I had a really good experience at the UPS store today. The store was organized, the process was easy, and everything was handled efficiently, which I always appreciate. A special thank you to Sam for his outstanding customer service. He was patient, friendly and took the time to make sure everything was labeled and packed correctly. He made what could’ve been a hassle feel simple and stress-free.
- MMMisty MartinNov 16, 20255.0The experience is getting better lately at this store. The associates have been the same and know what they are doing it seems They are nice and helpful too. I wish them the best for the upcoming holiday rush!
- BRBrenda RatcliffNov 12, 20255.0Stan was very knowledgeable and quick. In & out in seconds. And Amazons return policy and ease exceed all others. So fortunate to a UPS partner close by.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store #3642 in Cleveland?
The UPS Store #3642 is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Does The UPS Store #3642 offer services on Sundays?
Yes, the store operates on Sundays from 10:00 AM to 3:00 PM, except on certain holidays when it may be closed.
What shipping and mailing services are available at The UPS Store #3642?
They provide expert packing, shipping services, mailbox rentals, and supply moving boxes, stamps, and postage for your mailing needs.
Can I get notary and document shredding services at The UPS Store #3642?
Yes, the store offers notary services and document shredding along with faxing and professional printing services.
What payment methods does The UPS Store #3642 accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #3642?
You can reach them by phone at +1 423-478-1141 or email at store3642@theupsstore.com.
Where is The UPS Store #3642 located?
It is located at 114 Stuart Rd NE, Cleveland, TN 37312, in the Farmland Corner Shopping Center at the corner of Keith St and Stuart Rd.
What nearby food options are available near The UPS Store #3642?
Nearby dining options include Papa Murphy's pizza restaurant, Five Guys burger restaurant, Simply Brew Cafe coffee shop, Nothing Bundt Cakes bakery, and Subway sandwich shop.
Are there any nearby fitness or wellness centers close to The UPS Store #3642?
Yes, Fire Fitness TN is a nearby gym and sports recreation venue, and Total Health Chiropractic offers chiropractic services nearby.
What other services or businesses are located near The UPS Store #3642 that customers might find useful?
Nearby businesses include Shred Nations for shredding services, Simmons Bank and Truist for banking, Harmony Candle And More for home goods, and CVS Pharmacy for medical supplies.