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Staples

3.7
(207 reviews)

Business Details

4375 Keith St., Cleveland, TN
37312, United States
(423) 478-0076
https://stores.staples.com/tn/cleveland/4375-keith-st

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cleveland, TN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4375 Keith St., Cleveland, TN
37312, United States

Hours

Reviews

3.7
207 reviews
5 stars
113
4 stars
21
3 stars
15
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, or dismissive.

Staff Knowledge

While some employees were praised for their helpfulness and knowledge, others were criticized for being uninformed and unprofessional.

Pricing Issues

Several reviews highlighted concerns about high prices for services like faxing, leading to perceptions of the store as a rip-off.

Product Availability

Customers frequently noted issues with product availability, including out-of-stock items and misleading displays.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction while others vowed never to return.
  • DN
    Doyal Nichols
    3 days ago
    5.0
    Great service at this location
  • SP
    Scott Peranio
    Feb 17, 2026
    1.0
    In fairness, usually when I go in there The employees are very helpful. But today I needed some printing work done. The girl would not come from behind her computer to look in my phone to see what I had to print, to see if it was even feasible to do it at all I needed a little bit of council. She just kept telling me look at the counter and hit the scan and gave me reasons as to why they may not be able to help even though she never looked, what was inside of my phone. That is not what I call customer service. She probably just has the wrong position. She should be perhaps in the stockroom or not dealing with people. She’s probably a very good worker just in the wrong position.
  • JS
    Jeff Smithson
    Feb 6, 2026
    5.0
    The staff member was very helpful and informative on helping me make a decision that was right for my needs.
  • JJ
    James Jackson
    Feb 5, 2026
    5.0
    Had yo returned an item that was ordered. Went in had it done in less then 5 minutes. Fast and friendly
  • DH
    David Hall
    Feb 2, 2026
    5.0
    Job well done. Very satisfied.

Brand Certified Facts from Staples

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Certified February 22, 2026Yext Knowledge Graph
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