Staples

3.7
197 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cleveland, TN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4375 Keith St., Cleveland, TN
37312, United States

Hours

Reviews

3.7
197 reviews
5 stars
107
4 stars
21
3 stars
15
2 stars
5
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness, many customers reported rudeness and a lack of assistance.

Staffing Issues

Numerous reviews mention that the store is often understaffed, leading to long wait times and inadequate customer support.

Product Availability

Customers frequently noted issues with product availability, including out-of-stock items and misleading inventory displays.

Print Center Experience

The print center received both positive and negative feedback, with some customers praising individual staff members while others reported poor service and long wait times.

Store Cleanliness

The store is generally described as clean and organized, contributing positively to the shopping experience.
  • CG
    Colby Goforth
    Oct 22, 2025
    5.0
    I always have a great experience from this location. The Print Staff are always top notch and have my orders ready on time if not early. I come here a lot and I'm never disappointed! Give them all raises!
  • EV
    Edna Varner
    Oct 21, 2025
    5.0
    Exceptional hospitality and help from staff!
  • MW
    Mary White
    Oct 15, 2025
    1.0
    The customer service rep in the copy and print center on 10/15/2025 at 1138am is not customer service oriented, distracted, and very rude. Staples please hire helpful people your customers depend on. Instead of warm rude bodies to fill positions. She needs more training or another job that she can be more pleasant at. Customers are job security, keep that in mind customer service representatives
  • TA
    TAG Athletics
    Oct 13, 2025
    5.0
    We came in town for a wedding, and the girls at the print center were so helpful, and made the process a breeze! Thank you
  • CK
    Chriss Kee
    Oct 5, 2025
    1.0
    Every time I go in….The staff is less than helpful and acts like you are inconveniencing them. How dare anyone customer ask an employee a question about an item. There needs to be a huge turnover in this place.

Frequently Asked Questions About Staples

What services does Staples in Cleveland, TN provide?

Staples offers innovative printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the operating hours of Staples in Cleveland, TN?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.